Hi, first off let me apologize if this question has already been posted but I didn't see it while browsing.
I'm trying to get the print format saved while printing a label. When I'm at the form to purchase a label, there is an option at the bottom right corner that says "print format" If I go into this link, it allows me to select a USPS label and then asks if I want to save it as a default. But it doesn't, so every time I go in to print a label it defaults back to "PDF Unknown Size" as shown in my pic. Being a seller, this is a lot of extra work on days I need to get a lot of orders out. Any help is GREATLY appreciated
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Accepted Solutions
@betubid wrote:
Oops, I forgot to mention I did read the solution to change your default printer in your browser which I have already done.... thx
Hi, @betubid. There is currently an open ticket for this now, so we definitely want to get you added to that. Would you please reach out to our agents via the 'contact us' options at the bottom of the page here, so they can get some information from you and get you added.
Elizabeth,
@betubid wrote:
Oops, I forgot to mention I did read the solution to change your default printer in your browser which I have already done.... thx
Hi, @betubid. There is currently an open ticket for this now, so we definitely want to get you added to that. Would you please reach out to our agents via the 'contact us' options at the bottom of the page here, so they can get some information from you and get you added.
Elizabeth,
