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Return Label Question

Just having my first return, approved, label sent.

I haven't found any record of having purchased it.

Is there any way to see what's happening with it...any tracking number, progress, etc?  Or do I just have to wait until the  object is  received?

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Return Label Question

In the return, you should see a return progress line at the top it will say started, shipped then delivered. In the image below you see the return was started, when the buyer ships you'll see shipped checked off, when it is delivered you'll see delivered checked off...etc...

IMG_1409.jpeg

 

Message 2 of 5
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Return Label Question

You are the seller? And you "haven't found any record of having purchased it"?

Should the word "someone" be in there between "of" and "having"?

 

Message 3 of 5
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Return Label Question

Yes,  I'm the seller and eBooksdiva directed me to where the answer is. Thank you .

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Return Label Question


@momdadsstash wrote:

I haven't found any record of having purchased it.


Adding to ebookdivas advice, you won’t be charged for the label until/unless it is used. The charge may appear a couple weeks later. You will see it on your payment transactions page.

GLORIOUS!

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About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: