03-22-2024 01:46 AM
Just having my first return, approved, label sent.
I haven't found any record of having purchased it.
Is there any way to see what's happening with it...any tracking number, progress, etc? Or do I just have to wait until the object is received?
03-22-2024 01:57 AM
In the return, you should see a return progress line at the top it will say started, shipped then delivered. In the image below you see the return was started, when the buyer ships you'll see shipped checked off, when it is delivered you'll see delivered checked off...etc...
03-22-2024 03:48 AM
You are the seller? And you "haven't found any record of having purchased it"?
Should the word "someone" be in there between "of" and "having"?
03-22-2024 04:19 AM
Yes, I'm the seller and eBooksdiva directed me to where the answer is. Thank you .
03-22-2024 04:34 AM
@momdadsstash wrote:I haven't found any record of having purchased it.
Adding to ebookdivas advice, you won’t be charged for the label until/unless it is used. The charge may appear a couple weeks later. You will see it on your payment transactions page.