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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

glitchy today?

Ebay is being glitchy today and won't finish the listing. Screen turns gray when I click submit to list.

Listing page no longer allows to upload from mobile?

Up until this morning, I was able to create listings on my laptop and then upload the photos from a link that was sent to my mobile. I was creating a listing today, and the option to upload from my phone was no longer there. Is it just me? Has this o...

poor sales and server down issues

Sales are down, impressions normally average around the 2 million mark have dropped to 1.2 million. I have pretty constant sales levels, views etc, but since Sunday 14th March 2021 it has gone pear shaped. Constantly reading about problems with serve...

The scan form can't generate.

HI. Anyone have problem with no generate scan form. Almost like 4 days ago. That so bad

Bulk shipping isn't showing everything

For over a week now, I go to the bulk shipping to print labels, and it doesn't pull up all of my orders that need shipped. I can't see any pattern to which ones it pulls up, or how many it pulls up, but it's never all of them. If I refresh, it will s...

having trouble sending an invoice for multiple items

customers cannot request an invoice. must either refund them the combined shipping after they have paid or have them send me a message about each item they want to buy, reply with an offer slightly less than the listing price and then when they accep...

Offers not being received by seller?

As a buyer, I have submitted several offers to sellers but I have not received any reply the last few days. Is this feature broken (again)?

Problem Submitting a Counteroffer

I have an offer and been trying to make a counteroffer for 2 hours now ... Just hanging & blue circle spinning.

trying to respond to best offers just gives my blank this occurs on multiple devices

The "Add Tracking Number" / "Carrier" feature not working

After clicking on "add tracking number", it loads the next page that has a box for tracking number and a box for shipping carrier.I enter the number in the "Tracking" box, then go to the the "Carrier" box where normally after typing the first letter ...

Unable to access "create packing slip / address label" when trying to ship

Long time user with 3 eBay accounts. My main account has been unable to create./access the page necessary to print packing slips and invoices together on the same page. I get the Server Down, will be back to normal soon. I am six weeks into expensive...