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Current and resolved technical issues - updated as of 05/7/2024
The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...
Seller Hub Feedback
When on our PC seller hub, main page, next to user name, feedback score has shown 0 all day. Only seller hub home page shows this. Under any other link, (orders, active, etc.), correct feedback number shows. Glitch or ?
Almost all of Ebay pages are taking a long time to load.
This has become a real problem lately. Seems to have started last week. Anyone else having this issue?All other websites are fine.Already cleared my cache and cookies. Tried other browsers, etc...
Seller Hub doesn't complete loading.. site is generally slow and unresponsive
The site has been very slow in general today (7-Feb-2024) with various issues: Difficulty ending listings and most notably Seller Hub not loading completely. The shell of the page loads (slowly), but the actual listings often do not load at all or so...
Resolved! WE LOOKED EVERYWHERE. LOOKS LIKE THIS PAGE IS MISSING.
I'm getting that message after I load a bunch of ebay tabs at the same time.I have certain things I search often bookmarked in a folder, and I open all (22tabs) in new tabs,they load, but when I try to go to another ebay page I get that message.It wo...
Item For-Sale has broken link to "contact seller"
Hello, item I am selling has broken link in "contact seller" main page. It says in Red, OOPS, something went wrong, try again later. I cannot be reached, please advise.Thank you
Resolved! Dead Link to eBay Homepage - Seller Hub after printing labels
After printing shipping labels in bulk, there's a link to return back to Seller Hub on the top right side of the page.This link has been broken the last few days and directs you to an error message on the eBay homepage.
Resolved! Received an offer I do not own
Hi, I am encountering an Ebay software bug. I received an offer on an item that I do not own, though I have viewed it before. I recently listed and sold an item just like the item, however this item is owned by some other user! The bug is allowing me...
Ebay without human customer service
Why did Ebay stop customer service through messages? Now they have a robot serving and he cannot clarify my doubts. Is it just me or does this happen to all eBay members? And if I ask the robot for the email address where I can ask my questions, no o...
Seller initiated offers -- not always encrypting buyer User IDs
Just checked a listing and went to review offers sent (by me -- seller initiated). Saw that the 4 offers sent on a specific listing don't have the buyer User IDs encrypted... screenshotted for proof that I'm not crazy (won't share now since they aren...
ALERT15184
My social media accounts have been unlinked from my ebay account and when I try to reconnect them, I just get the same error message no matter what I do.
Some listings coming up as local pick up , local pick up is not enabled
Random orders say pick up only. Example item # 192777306385
Flat Shipping Rule Doesnt Work With Different Handling Times
Only time my flat shipping rule works is if the two items have the same handling time. I sell both preorder items and items I have in stock. If a buyer buys two items I have in stock, it combines perfect. Same if they buy two preorder items. But, if ...
Can no longer see all of listing information
Starting today, I am no longer able to easily see my listing information. I need to page right and left to see the listing details. I need to zoom to 50% in order to see it all. And, when I do that, I can barely read the information. I am having this...
Resolved! Calling ebay by phone
I used to have a phone number I could use to actually call ebay when I had an issue I couldn't deal with another way, but I've lost it. Does anyone have a phone number for ebay they can share with me?
my store is not visible
my shop is not visible, even though it is open,the problem has been going on for over 3 weeks maybe more.
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