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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

New Feedback Screen Not Working

Since you changed the feedback screen I am no longer able to leave feedback for sellers. The feedback button is always grayed out. It's aggravating and I hate the new feedback. Never had a problem with it until you changed it. Also, why is so difficu...

Ebay SYSTEM DATE is 1 month off

the system is dropping messages like its FEBRUARY 20 INSTEAD OF MARCH

Feedback

I can't leave feedback from my phone anymore??? I can do it from a laptop

Purchases don't show in history

Purchases don't show in history. I need to save in my watch or go to recent views to find them and click on View details, then I can track them for updates

Feedback not working for Multiple Purchases from a Buyer

Unable to leave feedbacks for multiple purchases from one buyer on one order.I can leave only 2 on 6+ purchases of one buyer.And it still shows up under feedback.This is on a computer .Please fix it. This is the second day now.

Resolved! What happened to Categories?

Where did categories go? In my store and others I visited, there aren't any categories on the left side. Just a list of seller's items. If a seller has 1,000 listings total, and two in a category I'm interested in, I would have to slog through 1,000 ...

What's wrong with the Feedback page?

I'm trying to leave positive feedback for a purchase and there is no submit button after I click positive, write details and click the stars. There is no way to submit the feedback to the seller. I messaged him and let him know what was going on so h...

Who screwed the computer programming?

WHY can't I see the item photos? Why does the computer take so **bleep** long to respond to pay for an item - 15 minutes is not reasonable!!! There was a quickie note eFart was going to be improved - someone needs to be fired for the NON-improvement....

With "seller's other items" I can no longer filter on category

A week ago there were filtering options for category on the left side of the page to help me narrow down the search. Those filtering options disappeared. Was this an intentional change, or by design? To me it is a technical issue that was introduced ...

Not able to leave feedback

We are not able to leave feedback.This must be a technical issue because when we try to leave feedback, it says we already left it.However the screens prompt us to leave feedback. However, the feedback never shows up

Can no longer see sellers' sold items

It seems the option to look at sold listings from a specific seller is gone. There is no longer the "Sold Listings" checkbox, or really any checkbox, when browsing someone's items. For example, try putting your username in here where I put USERNAME: ...

Can't complete a listing

Been trying to list a few things and every time I get to the end and hit "List" the page hangs. If I refresh the page it either kicks me back to "My Ebay" or states "Home page is down right now"

Tracking information not being updated

I have numerous items shipped on 3/18 that still shows, "label created, post office is waiting for item" within eBay's shipping details. But when I click on the tracking number that takes me to the details within USPS, it shows the item making its wa...

Sort & Filter Functions Not Working

I can no longer sort or filter when looking at sellers items. Just spinning circle. No updates available, cleared cache.

Listing problem

I am trying to list a Kitchen Aid mixer. It keeps saying something is missing. The model. It offers frequently used models but no where can I put in my correct model. I have it in the description but it wants it in the specific details. It won’t let ...