Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Resolved! QR codes not working at UPS

using QR code option instead of printing label.Ebay sends QR code to my emailI take QR code to UPS and it does not workhave to pay cash insteadthis only started happening last weeklast month no problems.....have had 10 QR code failures in a row nowWh...

Trouble editing my store

I'm having trouble adding pictures and categories under featured categories. When I want to choose a category where I have to scroll down, it won't let me. I can't use the bar or the arrow at the bottom. It just keeps showing the first 10 categories ...

Can't list any items until I'm verified . . .

. . . yet I've contacted ebay twice today, and both times I was told that they addressed the problem and that I was verified and should be able to sell now. But I keep getting the same red message when I try to list. Any ideas?

ebay motor car parts

ebay motors---car parts and accesories-other parts catagory not working

Bids & Offers Tab Glitch

Suddenly my “bids and offers” tab on the app shows offers I’ve received from sellers, rather than offers I’ve sent and bids I’ve placed. I can’t delete any of these notifications either. Posting here to see if anyone else is having this issue, or kno...

Collector car page format is junk

I agree with all of the many other posters all over numerous ebay forums and blogs. Bring back the collector car page so that buyers can see what is going on. The new and I'm sure ebay thinks "improved" pages are real junk. Like a HS or freshman coll...

Broken links in 'shop by category'

https://www.ebay.com/b/Other-Vehicles-Trailers/6038/bn_1865426 gives:The page isn’t redirecting properly. An error occurred during a connection to www.ebay.com. Also all the sub-categories under that category and some other categories. Same error.Che...

Missing categories on mobile website

It seems that categories on mobile website are broken. No matter what I type I get only "All categories". Steps to reproduce:1. Using mobile device go to www.ebay.com.2. Type item name - i.e. "samsung"3. Click on "Filter" in the upper right corner.4....

Bulk Listing Not Working

I called early yesterday and reported that bulk listing through the seller hub was not working. I was told it was a know problem and would be fixed before the end of the day. That was yesterday. When is eBay going to get it fixed?

Ebay USPS Tracking Horribly Wrong!

alan@ebay tyler@ebay @Anonymous I had a buyer inbox me last night concerned about his package as the ebay tracking stated that the package was back to point of sending origin as of yesterday. I then checked it and yeah he was right, so I then went to...

EBAY Quantity keeps changing back to what it was Before!

Im changing the quantity through the ebay selling tab where it is easy access. Every day, the item(s) will change back to the original count minus what i sold that day. For example, An item is 4, I change to 30. The next day i sell two and the invent...

Resolved! FAULTY PAGE LOAD: happened about a month ago - don't recall the 1-2-3 quick fix provided by ?????

eBay Store Listings Do Not Populate Page 2+

I figured this was a temporary issue as I noticed it about a week ago. It has yet to be rectified up to this point and I don't understand how this wasn't brought to your attention already. When accessing a store with more than 240 items and selecting...

Ebay's Windows Update Creating errors when trying to list URL message coming up

Ebay has been doing updates with there system operating board: Stating Thursday Window Updates. Last week could not do promotions: after contacting two people no explanation was given and corrected itself after a couple days. Was listing this morning...

Pictures not opening in messages-iOS Apple

When ebay uses send me pictures in messages, I can see the thumbnails of the pictures but when I click to enlarge them, nothing happens. Same thing was happening on my Apple laptop. Now this is on the browser and not the app. Anyone having the same i...