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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Store Issues

Our store has had serious issues since about January 21st give or take a day or so. We have reported them at least 20 times. This last round of issues are going to put us out of business. We have just under 11,000 listings. Q3/Q4 2023 we had an avera...

eBay won't let me ship Ground Advantage?

I've been trying mail a sale using Ground Advantage. I plugged in all the correct info and eBay still says "Something went wrong and we are unable to generate a label." What is going on, eBay? I need this to ship today or else it will register as lat...

"Something went wrong and we were not able to generate the label."

To preface, this issue seems to only apply for shipments using eBay's International Delivery Service. I experience this issue once or twice daily on average with international orders and 9 times out of 10 I am forced to opt for USPS First Class Mail ...

Listing tool isn't working

Listing tool failed (for me) at 6:30am Pacific, April 20th 2024. Does not work with either Firefox or Chrome.

Unable to Access Seller Hub via Multi-User Sign-in

Hi,I'm unable to access the Seller Hub via Multi-User Sign-in for an account I do business with.I'm greeted with the error message at this endpoint: https://ebay.com/actexp/error/ERROR"Something went wrong. We're sorry. Please try again later." This ...

Ebay_SupportScreenshot 2024-04-18 093447.png

Buford Pusser - The Blood & Thunder Years Book- 1988

The Buford Pusser - The Blood & Thunder Years Book- 1988 book was great. I accidentally gave it a negative survey. I hit a wrong button. Sorry for the mistake.

When I hit "List Item" button the screen goes grey and won't post item.

I'm on my desktop computer and I've cleaned my cookies, etc. and restarted my computer. When I get to the end of a new listing and hit "List Item" the screen goes mainly to grey and won't load the listing and just stays there. When I hit Refresh, I g...

eBay Not Letting Me List Items; "We Looked Everywhere..." and "Where's All the Stuff" Messages

This has been happening on and off the past few months at least, but these past 10 days I was able to list 1, yes ONE, item. Every other time, I go to click Publish Listing and it just sits there loading, nonstop, regardless of how long you let it si...

Pardon Our Interruption - The New Ebay Experience

In the middle of bidding on 30+ auctions, while adding bids to get sign-out because the ebay bot thinks i am a bot and i lost several auctions.Thank you ebay for another brilliant idea, knock your power buyers out in the middle of auctions!! Yes i am...

Screenshot 2023-08-26 at 20-15-08 Pardon Our Interruption.png

Resolved! Promoted Listing Option Not Showing Up in Auction Listings

Not sure if anyone else is seeing this problem but my listings are not giving options for promoting a listing es pecially for Auction listings.

"We looked everywhere" and "Where's all the stuff?" when listing items for sale too quickly

I've been on Ebay for almost 25 years and this is a new one on me. When I'm listing things for sale quickly, I seem to run into some sort of spam/bot protection. I will suddenly get a message "We looked everywhere. Looks like this page is missing. If...

eBay System Status Still Showing BUYING Service Disruption since April 10

(originally posted 04/16 under BUYING but no responses from eBay; others suggested I post here.)eBay System Status, Current System Status began showing service disruption to BUYING since April 10."We are actively working to resolve the issues related...

EBay screen is blank can’t search

Tried to search and page comes up blank

Ebay listing tool not working - anyone else?

Trying to list items, but I get the "this is embarrassing" message and then no help and no updates that I can see. Anyone else?

Global Error - Well this is embarrassing error

Need help please, keep getting this error. Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later.I have logged out and back in, cleared my cache, tried different browsers as well as incogn...