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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

can't end my buy it now listing ! when i click end early nothing happens.

it's just not working !

Has The Shipping Tab Been Removed From Listings?

Seems to be missing from my listings.

Ebay wants to verify its me, but the phone number they want to txt is my old number

I have an account for six years and bought tens of thousands of dollars in goods, but now ebay says my account has security issues and changed my password, it requires me to verify the old phone number to reset the password, The old number has not be...

CAN'T READ MY FEEDBACK

For a few days now I get an error message when I try to see my feedback....I am using my desktop

Screen Shot 2023-07-18 at 7.17.40 PM.png

Messaging

I can’t send messages to Sellers!!! I won’t buy something if I have a question about an item so this needs to be fixed ASAP!!!

My ebay feedback count just dropped by hundreds!

My total number of feedback just dropped by approximately 500 total count! I've been selling on ebay on and off for over 20 years. I have never seen this and I have been searching for an answer. I just got off the phone with someone in account hack. ...

Unable to find a way to contact Customer non Support

Is there any way to actually talk to ebay? I cannot believe it is that difficult to talk to someone about your account and issues within it. Anyone?

Not able to print international shipping labels

Not able to print international shipping labels as of 7/19/23 11:50am Pacific Time.

Unable to List Items

I've attempted to list a single item for sale several times on 7/16/2023. Every time I click "List It", the shipping information keeps generating an error that requires me to enter the info again. Every time I list the package weight, dimension, and ...

Trouble Archiving sold items

Need help solving a problem. Last week when I went to my sold items to archive them it did so as usual but did not delete my sold items from my sold page like it has for years. The odd thing is I have 2 accounts running them off the same computer and...

Ebay app on mobile phone

Hi,When searching for an item and items are sorted so that they are in the order 'ending soonest' , on scrolling down the page two lines appear with the heading 'Related Searches' and then those suggested searches. This cuts the list into two and a n...

Accessing, re-listing, deleting of unsold and scheduled listings

Having issues with trying to delete, update and re-listing unsold and scheduled upcoming listings.

The Product ID / SKU is missing. Add a Product ID / SKU for this item.

Hello, i have this error : The Product ID /SKU is missing. Add a Product ID SKU for this item. MIP_12 What i can do? I have put all the data Thanks

Tracking Number missing from Purchase History

Please reinstate showing the tracking number is the Purchase History list.

Listing Quality Report - Google Shopping Insights

@Anonymous said we can expect to see these improvements rolling out January - March Google Shopping Insights - The following improvements will be implemented:When Google Shopping rejects a listing, we will provide more detailed reasons to explain why...