Seller News: July 2025
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The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Early this morning I was in my eBay store and noticed that I had many duplicate listings that I didn't have yesterday and I didn't add or list them this way. Frustrating as that was customer support couldn't find any duplicates on there end unless th...
I recently moved countries and am unable to receive a password reset link at my mobile number which I no longer have, when I try to reset through eBay I am told I need to contact customer support, whereupon I am redirected to a virtual agent (no real...
Count of Listings in My Store are not matching My count for Active Listings. They are off approx. 500 not counted in my store.This has been happening since the middle of December 2023. It's very frustrating and I don't understand why this is still ha...
FEED BACK Link is broken I am unable to leave feedback for buyers. Custom or Canned. Trying every hour for the past 6 hours. anyone else?
I need to retrieve my return label; but due to technical issues on ebay behalf, this process has been a challenge.
I cannot sign into my ebay account on the app it’s just closing the app every time i sign in ! Ok on the safari though ,, please help , ive tryed everything to resolve this including deleting app and restarting phone but nothing works now for 3 days ...
Firefox is up to date, and hasn't been updated in about 2 weeks, so it's been stable. 3 days ago, on certain auctions, I haven't been able to view zoom on photos, or click any photo other than the 1st one. on these same auctions, the 'explore related...
Cannot change shipping address
I can't add or change my shipping address. I keep getting the error message "Something went wrong. Please try again later."I'm doing it from a browser.
Cannot download the active listings report. Many listings show broken images. When the listing is pulled up, the main image is now the second image and the first, broken image didn't exist at first. New feedback program does not have any responses, o...
I've been trying to get some new Magic The Gathering cards listed, but the handy card scanning tool in eBay's mobile app hasn't been working correctly for the last few days. Normally, it works great and is a good way to set up listing drafts. The las...
All of my listings are cataloged via information contained within their listings, and I very badly need to be able to search within my listing descriptions (as I have always been able to do). Did eBay hide this search ability somewhere, or delete it ...
See screenshot, some load fine and the URL displayed when the image is hovered over does link to the correct page, but on listings where the photos do not show up I get the URL in the picture.Happening on Chrome, have not checked other browsers.
4 Photos, JPEG format, 3 mb each...any ideas why I get "Something Wrong" PHOTOS message? Won't list.
Did eBay delete anyone else's items from their custom saved lists? My stuff was there a few weeks ago. I'm really peeved, there's no way I can remember all the items that are there for inspiration, etc etc
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