03-01-2021 08:19 AM
I have a number of items that have been bid on, sold and have now finished today, however these items are not showing in my sold list but are appearing in my relist. I have has a couple of messages from buyers asking what is going on.
03-01-2021 11:09 AM
I have the exact same issue. Two auctions ended this morning, both with bids, and as soon as the listings ended, they disappeared. They are not in "waiting for payments," nor are they in "sold." I have no way to contact the winners, and I am really stressed over it 😞
03-01-2021 05:52 PM
It's Monday and a new month.
Someone forgot to change the calendar.
03-02-2021 03:43 PM
Go to Ended items you should see your items listed there as Unsold. Click on each item. Click on bid history (number of bids). See column under Action on right is empty. Refresh the page. (Maybe several times) until under Action is says Send Invoice. You can now send Invoice or go to Awaiting Payment and the item will be there.
Been happening for a few days now.
03-02-2022 08:06 AM
I'm having the same issue??
08-12-2022 05:39 PM
This has just happened to me. Did you find a solution?
02-28-2023 02:02 PM
I’m having the same problem
02-28-2023 02:20 PM
There is a site wide tech ticket open for the issue of sold items going to the unsold tab. Sellers can contact customer support to have their account added to the ticket - just let them know you're running into ALERT14497.
Past reports of this issue resulted in the item moving from unsold to sold within a few hours, or up to 12 hours. You may want to give this some time to see if that happens.
eBay sends alerts to buyers so there is no need to send an invoice unless you need to adjust for combined shipping or similar.
If that's the case, sellers in the past have reported success with this method:
"go to the Unsold list, click on number of BIDS which takes you to Bid History and Send Invoice will appear on the right"
02-28-2023 02:35 PM
You are coming in on a post that started 2 years ago. Please start a new post if you are having issues.
02-28-2023 02:44 PM