04-28-2024 10:57 PM
Hello,
I have an S Corp and a business checking account. I have had no problems with getting paid by ebay, and making payments with my business account for 4+ years. As of this weekend, April 26, 2024 eBay automated messages say my account info doesn't match. I've re-entered the information several times but the same message comes back. Please help,
04-28-2024 11:04 PM
Your banking information and your information in eBay must match exactly. If you use a middle initial in your banking information, but not in eBay that is the problem. Names and addresses must match exactly.
04-29-2024 04:59 AM
It's a business account, and the names match exactly. But nice try.
04-29-2024 07:16 AM
You can contact the Payments team for help directly from your Seller Hub>Payments Summary page:
https://www.ebay.com/sh/fin/summary
Click on the "?" in the lower right corner of your screen to activate the Help box - you should see a "Have us call you" button there.