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Payouts from ebay stopped, big problem

Hello,

I have an S Corp and a business checking account. I have had no problems with getting paid by ebay, and making payments with my business account for 4+ years. As of this weekend, April 26, 2024 eBay automated messages say my account info doesn't match. I've re-entered the information several times but the same message comes back. Please help, 

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Payouts from ebay stopped, big problem

Your banking information and your information in eBay must match exactly. If you use a middle initial in your banking information, but not in eBay that is the problem. Names and addresses must match exactly. 

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Payouts from ebay stopped, big problem

It's a business account, and the names match exactly. But nice try. 

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Payouts from ebay stopped, big problem

@nic.kos 

 

You can contact the Payments team for help directly from your Seller Hub>Payments Summary page:

https://www.ebay.com/sh/fin/summary

 

Click on the "?" in the lower right corner of your screen to activate the Help box - you should see a "Have us call you" button there.

 

PAYMENTS HAVE US CALL YOU BOX.JPG


U.S. Community Volunteer

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