Non-working Ebay gift card

[juracekpark]

Hello. My wife bought me a $100 gift card from Dollar Tree. One purchased in November 2023 worked fine. One in December 2023 does not. Dollar tree cannot and will not assist.  I have not been able to locate a phone number to Ebay or email to ask for help. Any insight is appreciated. Thank you. 

[12345jamesstamps]

Take receipt back with gift card to Dollar Tree and call for a manager.

Was it paid with credit card or cash?

[kensgiftshop]

What happens when you try to use it?

Do you get an error message?