06-02-2023 10:13 AM - last edited on 06-11-2024 10:23 AM by elizabeth@ebay
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the eBay homepage to report the techincal issue. To expedite your issue please attach the ALERT number associated with your issue below.
Customers are unable to complete Captcha verification
Reference ID: ALERT15299
Tracking details not updated automatically after purchasing the label
Reference ID: ALERT15268
Seller has been overcharged for FedEx shipping label
Reference ID: ALERT15247
Adult Item visibility is not consistent or Adult Items are not displayed at all
Reference ID: ALERT15114
Buyers are unable to see the items they are bidding on are not showing in the bids & offers page. They have to refresh the same page multiple times to see the items
Reference ID: ALERT15186
Sellers are unable to link eBay account to 'Facebook' due to an error message
Reference ID: ALERT15184
Listing quality report is missing in Seller hub under performance tab
Reference ID: ALERT15180
eBay site pages are loading slow
Reference ID: ALERT15153
Discrepancy in the count of active listings in the store where the number of items in store are more
Reference ID: ALERT15129
Sellers unable to send invoice to buyer for their unpaid orders they are ending up with error "Something went wrong, Please try again later"
Reference ID: ALERT15067