03-26-2024 09:45 AM
How can I get my Top Seller designation back, since it is not my fault. The Post Office is late.
03-26-2024 09:58 AM - edited 03-26-2024 12:24 PM
Why are you blaming the post Office?
Did you just drop off packages assuming they would be scanned? Always get a scan receipt when you take your packages to the post office, its very important to upload tracking and have it validated within your stated handling time. When you ship within your stated handling time you wouldn't lose TRS status even if the Post office is late.
Are you shipping within your stated handling time? If you are not shipping within the handling time stated in your listings you will get a defect for late shipping and loss of TRS.
Are you canceling orders for out of stock? This will also cause defects and loss of TRS.
Tracking uploaded and validated has 3 month look back period meaning eBay looks at transactions from 3 months back. Look at your seller dashboard and click on Get Full Report to see which transactions you received defects for.
You also lose TRS if you haven't sold 100 items and made $1000.00 in 12 months.