If you reside in Russia and have experienced any trouble with registration, please try to register again now. You can watch the video below, and view the accompanying guide to help troubleshoot any issues you may have experienced.
You can also find answers to common questions about verification in the Payoneer website and their Document Verification FAQ page. If you have questions about your account verification you can contact Payoneer Customer Care via email, live chat, or phone.
We also have general information about selling on eBay at eBay Export and you can engage with other sellers in Russia at the eBay Russia Community.
To speak to an agent at Payoneer via phone, call +1 332 244 7939 - from 9:00 (10:00) Mon until 4:00 (5:00) Sat, Moscow time.* This profile line with Russian-speaking operators is open especially for eBay sellers from Russia.
* The working hours of the Support Service are calculated in terms of Eastern Standard Time - for summer and winter time, respectively.
