Item Details section sometimes missing in eBay Motors

[bagosmallengine]

The new version is better but I still have where the Item Details section doesn’t show up when creating a listing from a similar item. I created 2 listings this morning, and one has the section visible and one doesn’t. They were both created using sell similar from the same item. This causes me to have to log into the ebay website to fix the part number

[mobile_feedback]

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@bagosmallengine wrote:

The new version is better but I still have where the Item Details section doesn’t show up when creating a listing from a similar item. I created 2 listings this morning, and one has the section visible and one doesn’t. They were both created using sell similar from the same item. This causes me to have to log into the ebay website to fix the part number

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Thanks for the report. Could you take a screenshot of this issue when it's working properly and when you see the section missing. This will help us troubleshoot this.

[bagosmallengine]

I have found a scenario. I sell similar from an active listing, and the details section does not show (see first screenshot). If I save the listing as a draft and re-open it, the details section will then show (see second screenshot). Ideally, I wouldn't have to save the listing as a draft first for the details section to show.

[mobile_feedback]

@bagosmallengine 

Thank you. We will look into this. Could you share which item you did the sell similar from.

Thanks

[bagosmallengine]

It was item 1375468867022