Camera error - can't connect to the camera - galaxy 21 - android - only the barcode scanner

[bullionandloan]

worked perfect fine for months.  a few days ago, decided to do this.

I have tried all the tricks I found via this forum.  uninstalled, reboot, reinstalled.  cleared cache.  reset settings.  

any idea on what is happening.

[elizabeth@ebay]

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@bullionandloan wrote:

worked perfect fine for months.  a few days ago, decided to do this.

I have tried all the tricks I found via this forum.  uninstalled, reboot, reinstalled.  cleared cache.  reset settings.  

any idea on what is happening.

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Hi @bullionandloan. We would love to get more details on this for our technical team.  What screen are you on when trying to use the camera?

[bullionandloan]

I have no idea "what screen are you on" means.  I click on the camera, choose barcode and it errors.