eBay

vernon1959 · ‎11-30-2018

So I'm waiting on a decent amount of $$$ from a buyer and I noticed on the order screen this message :This order was not successful. Payment for this order has failed.

I have never seen this before. I never got a notice of payment, pending payment etc. I e-mailed the buyer, no response, nothing in PayPal, no eBay message nothing. I'm not sure how long this message has been there. I would think if there was a failed payment ebay or PayPal would have notified me??? Normally I don't look at the order screen for payment status. Is this something new???

1940fc · ‎11-30-2018

Hmmmm..have never seen any like it before..but most likely with all the changes going on (payment-wise) it`s probably something new.

Best thing to do is call Ebay

~~~Sarah~~~There's only ONE bad day when you love an animal

southernmermaid8 · ‎11-30-2018

Ugggggghhhh

Ive never seen a failed payment notice . I have seen payment pending ( when they pay with an echeck ) . Keep us posted . Let us know how this turns out .

Mermaid 🐳

vernon1959 · ‎11-30-2018

Hi sarah,

I just got off of the phone with eBay. I actually talked to a rep in the States-I think that's 1st for me 🙂

She had never seen this message before or heard about it. She said she was a rep for 2 years and they (the reps.) had not been informed of any changes to the order screen.... I think it kind of stunned her, she said "oh wow" & "isn't that weird" about 4 times! Of couse she apologized about not being able to help.

Well maybe it's going to be something new???

rixstuff · ‎11-30-2018

I had a couple of sales on another site crash because Paypal was overloaded. I contacted the buyers and asked them to try again as it didnt go through. They worked the second time.