11-30-2018 09:26 AM
So I'm waiting on a decent amount of $$$ from a buyer and I noticed on the order screen this message :This order was not successful. Payment for this order has failed.
I have never seen this before. I never got a notice of payment, pending payment etc. I e-mailed the buyer, no response, nothing in PayPal, no eBay message nothing. I'm not sure how long this message has been there. I would think if there was a failed payment ebay or PayPal would have notified me??? Normally I don't look at the order screen for payment status. Is this something new???
11-30-2018 11:25 AM
Hmmmm..have never seen any like it before..but most likely with all the changes going on (payment-wise) it`s probably something new.
Best thing to do is call Ebay
11-30-2018 12:16 PM
Ugggggghhhh
Ive never seen a failed payment notice . I have seen payment pending ( when they pay with an echeck ) . Keep us posted . Let us know how this turns out .
Mermaid 🐳
11-30-2018 12:19 PM
Hi sarah,
I just got off of the phone with eBay. I actually talked to a rep in the States-I think that's 1st for me 🙂
She had never seen this message before or heard about it. She said she was a rep for 2 years and they (the reps.) had not been informed of any changes to the order screen.... I think it kind of stunned her, she said "oh wow" & "isn't that weird" about 4 times! Of couse she apologized about not being able to help.
Well maybe it's going to be something new???
11-30-2018 01:46 PM
I had a couple of sales on another site crash because Paypal was overloaded. I contacted the buyers and asked them to try again as it didnt go through. They worked the second time.
11-30-2018 02:50 PM
Hi rixstuff,
I did e-mail the buyer and sent them a screen shot of the message-he hasn't replied 😞
11-30-2018 03:45 PM
Yesterday, I went to buy something for my grandson and I got an error message" Buyer unable to accept payments. Try again later".