The PM system is blocking me from replying saying I sent too many private messages. I only did the one today but it keep erroring because the HTML code.
Yes, I would open the box and send picture in the return request of the broken item.
You can ask eBay to step in and force a refund on the 4 business day after you open the case.
How to ask us to step in
- Find the item in your Purchases.
- Select See request details (if your item didn't arrive) or See return details (if you're trying to return an item).
- Select Ask eBay to step in and help.
- Select a reason from the dropdown menu, then select Confirm.
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-step-help-buyers?id=4701&st=12&pos=4&query...
Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003