Buying

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feedback policy change proposal

As a long time, consistently excellent buying customer on eBay but never a seller, my biggest complaint revolves around sellers who do not reciprocate the positive feedback that they receive from a buyer. I have read many posts regarding this, most o...

Nanobidbots?

OK, so I've read about the different software programs out there and how they can "snipe" and outbid you in the last nanoseconds of an auction and that it's not technically cheating (though I beg to differ- if I cant see their last nanosecond bid why...

Resolved! Feedback

What can be done about sellers that refuse to leave feedback? Feedback is very important to me and I feel it's very disrespectful to not leave feedback. Is there some way to flag sellers who don't leave feedback? Also there's sellers that will not le...

Accidentally clicked Buy it Now

I was searching eBay and clicked on an item. As the page loaded I went to click add to wishlist. Ads were still loading so that when I clicked to add to wishlist it actually clicked buy it now. So it is sitting in my "cart" waiting for me to pay. It'...

is DHL eCommerce like UPS SurePost?

When I click on Track Package, I see the tracking number and DHL Global Mail. The last update at 6:07pm April 30, yesterday, saysTENDERED TO DELIVERY SERVICE PROVIDER, ALLOW 1-3 DAYS FOR UPDATES FOR PACKAGES WITHIN THE US Who is the Delivery Service ...

The seller does not send the order and ignores my messages

I paid for the goods, the seller has not sent the goods for more than 3 days, and is ignoring my cancellation messages.

Resolved! Item vanished on GLENDALE HEIGHTS 2024-02-14

Hello, I bought an old laptop on 2024-02-09. It is an intarnational sale from IL, USA to Finland. It got stuck in "consolidation center" in GLENDALE HEIGHTS, IL, 60139, USA, United States. Last scan is 2024-02-14 with remark "Arrived at Consolidation...

Cancelled orders still saying committed to buy and cannot remove from cart

So I committed to buy from a seller who was on vacation via somehow requesting combined shipping. It was an an accident. Contacted seller and order were cancelled, I am guessing this is automated as cancellations were within the hour. However my cart...

Seller cancelled sale and resold at a higher price to another buyer

Hi all, Looking for some advice here please. I recently purchased a lot of action figures under "buy it now" for a price I was very happy with. Today I have received a refund notice and a message from the seller telling me that because another (unscr...

I was billed twice today for a book order. In

Order numbers 0*16-11523-03 563 and0*11-11527-42 700 the total was $25.50 please cancel one of them. Also refund my money.

we are unable to send your message at this time e218787-1139572x

Good afternoon, about a week ago I tried to send offers to people who have items that interest me, to try to close an agreement. It won't let me send the offer and I get this. My account has no restrictions of any kind so I don't know what to do. Per...

I CAN NOT ACCEPT A COUNTEROFFER FROM THE SELLER, AND IT IS BEYOND INFURIATING

I am dealing with a seller in India whose English is horrendous, and whose hours of operation appear to be MINIMAL. THIS IS BAD ENOUGH. But, when I tried to accept their counteroffer, there is ABSOLUTELY NO WAY OF DOING SO. The website only let's me ...

How to report Ebay?

I made a request for tax refund.. as the item was shipped outside USA all the way back in november 2023, it was not the first time that I've done it but it is the first time that I've faced such delays. all they tell me in the customer support is tha...

Missing part of my refund.

I was buying a laptop. I bid and eventually won. The total was 655.23. The seller wanted me to pay through venmo, of which I declined since I had already paid through ebay. I eventually get my refund from the seller, but only received 599.21. Under o...