09-10-2023 08:14 PM
Today when I went to bid on an item, a pop-up menu came up and asked me to select a shipping address and a payment method. I was able to do the address, but when I clicked on payment method nothing happened. I tried another browser, but same thing. Help, please. Thanks.
09-10-2023 08:18 PM
What browsers have you tried? Latest versions? Try another. Try disabling add-ons.
Or try bidding using the eBay app.
Or try bidding on ebay.ca instead of ebay.com.
09-11-2023 12:51 AM
Can't offer a solution, but I'm dealing with the same situation.
Very frustrating as I already lost an auction for an item I was interested in.
I use Firefox...but tried with Edge and Chrome with the same results.
09-11-2023 07:32 AM
Ebay's auto-pay has been causing some sellers lost sales & also appears to be creating more than a few unhappy buyers.
Hopefully at some future & not too distant date, ebay may prioritize addressing auto pay issues realizing that happy buyers are good for business.
09-11-2023 12:14 PM
Hmm, as of today this particular problem seems to have resolved itself - I've made no changes to any of my ebay settings or added any additional payment options, but now can bid on items without getting the non responsive payment/address pop-up. Hope it's the same for the OP.