Returns within 90 days?

[dabunk2000]

I bought a radiator Oct 24 2018 it looked correct but when I went to install today parts of radiator are not correct. I understood we had 90 days with ebay to return but when I went to start return ebay says not eligible. Am I doing something wrong or is it not 90 days? Thanks  Dave

[dabunk2000]

I received an item that wasn't as described: We found 1 answer(s)

Can the item be returned?
This item can't be returned right now. You can contact the seller
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for help.

[buyfeybelle · Accepted solution]

eBay is 30 days. 

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...

Paypal is 90 days. 

[68barbie]

PayPal is actually 180 days...

-C

[dabunk2000]

Thank you very much!

[dunamis9]

I did have a buyer attempt to claim that an item was not received a couple years ago with tracking showing delivered.  When that did not work they then attempted to file a significantly not as described claim and in the process leave negative feedback.  In the end I got all of the negative feedback removed and this buyer did not succeed in trashing my reputation on this site because they were caught in a lie. Your best bet in my opinion is to contact the seller in a situation like this and ask them for a return.  Rules are rules and they may say no but nothing to lose. 

[castlemagicmemories]

The Buyer, must make a Claim within 180 days and must use the PayPal resolution process. This can be done in the PayPal Resolution Center after you have logged into your PayPal Account.Apr 27, 2017