Return label

[judithh320]

Bought a light , wouldn’t turn on , contact buyer, says will send a label to return ite , 5 days ago ,never got label , unless maybe don’t know where to find it ? Could it be in email , or ebay messages ? Not really sure where to look , if none was sent would we do item not as described ? Just want the 30 bucks back .Dont want to pay shipping to return ,. 

[kensgiftshop]

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@judithh320 

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Go to the resolution center below and select, the item doesn't match the description.

The seller will have 3 days to accept the return and provide return shipping or just refund without returning.

If they don't, return to the case on day 4 and ask Ebay to step in.

If it's an International seller, they won't be able to supply a return label, but they need to send the funds to your Pay Pal account to cover the return shipping.

[mudshark61369]

@judithh320,

  " Could it be in email , or ebay messages ?"

If the seller sent a label, it should be in your eBay messages. Depending on how you set up your communications preferences, there could be a duplicate message in your email.

[7606dennis]

Did you file a return request using the appropriate NAD reason?