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New type of scam - to me at least

I recently purchased what was supposed to be a used metal detector with pictures and whatnot.  The seller had multiple listings with the same pictures which I found a little concerning.  I contacted the seller and they stated they had multiple units and didn't want to retake pictures.  Their feedback showed positives on similar sales and they were a member since 2010, so my concerns were temporarily alleviated.

 

So here's how it went: 

 

"Seller" shipped something in the form and weight of a pen or pencil to a nearby address addressed to a different name.  Item showed delivered however it didn't arrive at my place... also showed delivered in mailbox (for a 10lb metal detector??) so that's wasn't right at all.  I called the local post office and they tracked it down and said that it was a small one ounce package delivered to a vacant residence... not good.

 

USPS brought the item to my place since they didn't believe anyone lived at that address on the same street.  It had the same tracking # and wrong address and name as mentioned.  I refused/returned the mail item and opened a case with Ebay.  Figured it'd be open and shut.  Nope!

 

To this day, nearly a month later, Ebay still shows the item as "delivered".  They closed the case in the seller's favor even though seller never responded to the issues.  I appealed and just today got closure in the form of a refund, however...

 

There were many other listings created and sold at the same timeframe as my purchase, and most of those were duplicate listings.  I could not leave appropriate negative feedback for the seller since the case was originally closed due to the "delivered" status, even though the "refused" status and subsequent statuses were after what showed "delivered".

 

So in closing, I'm 99% sure there are many other claims or cases against this seller's account now and those buyers are having to go through all the hoops as well with calls, police reports.  I suspect that the account was compromised and whoever did this did a little research on what types of items the seller had sold before creating fraudulent listings.  And technically the person could continue doing this as the account is still in good standing with NO negative feedback.  The appeal was closed as "item stolen during delivery"... more like it was a total SCAM and the account needs to be investigated!

 

Has anyone else experienced this with "sellers" sending a fake item to nearby address to trick the system?

Message 1 of 8
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7 REPLIES 7

New type of scam - to me at least

You wanna do more than just getting them booted off eBay. Try to put them behind bars for Federal mail fraud. File a report at: https://ehome.uspis.gov/fcsexternal/default.aspx . Good luck.

Message 2 of 8
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New type of scam - to me at least

scammers do that now so you have nothing to ship back and it's tough to complain to eBay as it was delivered even though the people who did get it most likely through it in the garbage.  One has to talk to a real CS person as the robots just see delivered. The scammers clear out the PayPal account and start again.

Message 3 of 8
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New type of scam - to me at least

Try your credit card for a refund. Make sure to file a report with law enforcement including the postal inspector.

Message 4 of 8
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New type of scam - to me at least

I refused/returned the mail item and opened a case with Ebay.

 

When you refused the shipment, it became Undeliverable.

Undeliverable items are not covered by the Money Back Guarantee.

Oops.

 

You are covered by Paypal for 180 days from payment.

The Dispute would be Not As Described.

PP insists that you pay to return the item-- well that's not possible but I suppose you could follow the seller's (scam!) example and ship back a pen, with tracking.  That would not be honest of course.

When the returned item shows delivery (not shipping, delivery) you will be refunded.

 

You can also as a third try if necessary, use the chargeback service of your credit card which I hope you use to back your PP account. Card policies differ.

Message 5 of 8
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New type of scam - to me at least

I just found myself in the same situation. And over the past 2 months this is already the third time of the same method of fraud on the part of the seller. Everything goes like this: the order status “awaiting shipping” just changes to “delivered”.  And it never has the “shipped” status. Seller provides wrong tracking numb. Last time a fraudulent seller provided me with a tracking number for a package that was sent 2 days before my order and the weight of the package sent was 15 lb less than my order. But eBay resolved the dispute for seller’s favour 

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New type of scam - to me at least

Has anyone else experienced this with "sellers" sending a fake item to nearby address to trick the system?

 

@smokesandalloy 

@akella2016-1 

Yes, every day (see the links below collected from this board alone) .   Any time there is a "delivered" status associated with an order, even though you didn't get anything, any claim for "item not received" is going to be denied.  By automation/bot action the money back guarantee for 'item not received' becomes a FAIL.  If you paid with PayPal, they have a new selection in their claim dropdown that says "item shipped to wrong address".   You might try that instead since "refusing" the phony package likely ended your help from ebay.  DO NOT file with PayPal and your credit card at the same time.  

If you should decide to go to your credit card (or PayPal)  for redress, MAKE SURE YOU PURSUE THE CLAIM AS A FAKE TRACKING FRAUD PROBLEM INSTEAD  of 'item not received'.  Otherwise, the claim will be submitted to eBay, who will in turn just respond with the same phony "delivery confirmation" and you may lose again. 

Buyer victims: Jan. 2024

https://community.ebay.com/t5/Buying/Ebay-still-allows-this-basic-scam/m-p/34200329#M471797
https://community.ebay.com/t5/Buying/FedEx-tracking-scam-resolution-help/m-p/34200076#M471780
https://community.ebay.com/t5/Buying/Scam-in-progress-How-to-report/m-p/34202408#M471983
https://community.ebay.com/t5/Selling/My-item-hasn-t-arrived-and-got-delivered-to-the-wrong-address/...
https://community.ebay.com/t5/Buying/Seller-used-wrong-address-how-to-get-help/m-p/34214801#M472679
https://community.ebay.com/t5/Buying/Two-orders-from-two-carriers-in-two-days-shipped-to-someone-els...
https://community.ebay.com/t5/Buying/Seller-shipped-to-wrong-address/m-p/34219071#M472993
https://community.ebay.com/t5/Buying/A-typical-buying-scam/m-p/34219558#M473030
https://community.ebay.com/t5/Buying/Problem-with-a-purchase/m-p/34224961#M473358
https://community.ebay.com/t5/Buying/seller-close-case-with-fake-tracking-number-ebay-refuse-to/m-p/...
https://community.ebay.com/t5/Buying/ebay-ai-helped-in-fraud/m-p/34237061#M474150
https://community.ebay.com/t5/Buying/ebay-enable-scammers-by-closing-case-then-lying-facts/m-p/34237...
https://community.ebay.com/t5/Buying/Fake-Seller-shipments/m-p/34237759#M474196
https://community.ebay.com/t5/Buying/eBay-s-money-back-guarantee-is-a-fraud/m-p/34239213#M474296
https://community.ebay.com/t5/Buying/Scammer/m-p/34239068#M474287
https://community.ebay.com/t5/Buying/Seller/m-p/34241530#M474404
https://community.ebay.com/t5/Buying/how-to-contact-ebay-for-an-item-that-did-not-get-put-in-my/td-p...
https://community.ebay.com/t5/Buying/Another-quot-fake-tracking-quot-scam-this-time-with-the-package...
https://community.ebay.com/t5/Buying/Did-not-receive-items/m-p/34245181#M474623
https://community.ebay.com/t5/Buying/eBay-Won-t-Step-In/m-p/34256703#M475318
https://community.ebay.com/t5/Buying/Fraud/m-p/34261461#M475547
--------------------------------------------------------------
Feb. 2024

https://community.ebay.com/t5/Buying/Fake-Tracking-information/m-p/34266951#M475809
https://community.ebay.com/t5/Buying/scam-ship-to-address-my-item-sent-to-a-bogus-address/m-p/342693...
https://community.ebay.com/t5/Buying/incorrect-usps-tracking-number-9400108205499733679358/m-p/34269...
https://community.ebay.com/t5/Buying/How-can-Ebay-say-to-me-we-know-you-did-not-receive-item-and-not...
https://community.ebay.com/t5/Buying/That-Dreaded-Aquilline-AGAIN-Delivered-to-WRONG-ADDRESS/m-p/342...
https://community.ebay.com/t5/Buying/Ebay-marked-delivery-as-delivered-but-USPS-said-that-it-was/m-p...
https://community.ebay.com/t5/Buying/Your-item-was-returned-to-the-sender-because-of-an-incorrect/m-...
https://community.ebay.com/t5/Buying/EBAY-LYING-IN-THEIR-DEFENSE-SUMMARY/m-p/34276296#M476361
https://community.ebay.com/t5/Buying/Seller-sent-item-to-wrong-address/m-p/34282633#M476650
https://community.ebay.com/t5/Buying/Scammed/m-p/34286691#M476949
https://community.ebay.com/t5/Buying/Dollar-xhop/m-p/34287357#M476988
https://community.ebay.com/t5/Buying/another-count-of-Ebay-forcing-buyers-to-pay-for-items-that-neve...
https://community.ebay.com/t5/Buying/Possible-mess-up-with-label-generating-system/m-p/34290499#M477...
https://community.ebay.com/t5/Buying/I-hate-everyhting-about-e-bay-and-paypal-right-now/m-p/34294747...
https://community.ebay.com/t5/Buying/eBay-Enables-Mail-Fraud-and-ID-Fraud/td-p/34296978
https://community.ebay.com/t5/Buying/Shipment-delivered-to-wrong-address/m-p/34304049#M478122
___________________________________________________________________________________

March 2024

https://community.ebay.com/t5/Buying/Done-with-Ebay/m-p/34324403#M479273
https://community.ebay.com/t5/Buying/Loophole-that-enables-theft-via-ebay/m-p/34332383#M479633
https://community.ebay.com/t5/Buying/Seller-left-bogus-tracking-number-and-then-lied-to-e-bay/m-p/34...
https://community.ebay.com/t5/Buying/Not-delivered-parcel/m-p/34340273#M480147
https://community.ebay.com/t5/Buying/contacting-ebay-on-possible-fraud/m-p/34349795#M480633
https://community.ebay.com/t5/Buying/contacting-ebay-on-possible-fraud/m-p/34350054#M480666
https://community.ebay.com/t5/Buying/PayPal-to-the-rescue/m-p/34352326#M480771
https://community.ebay.com/t5/Buying/Victim-of-same-ZIP-code-fraud-eBay-denied-my-appeal/m-p/3435884...
https://community.ebay.com/t5/Buying/Worst-customer-relations-ever/m-p/34366967#M481558
https://community.ebay.com/t5/Buying/package-that-says-delivered/m-p/34370026#M4817

_________________________________________________________________________________________

April 2024

https://community.ebay.com/t5/Buying/Seller-sent-package-to-random-address-in-my-zip-code-and-my/td-...
https://community.ebay.com/t5/Buying/Negative-Feedback/m-p/34404925#M483677
https://community.ebay.com/t5/Buying/I-got-scammed-How-to-fix-this/m-p/34407565#M483824
https://community.ebay.com/t5/Buying/Getting-UPS-to-cooperate-in-case-of-a-tracking-scam/m-p/3441279...
https://community.ebay.com/t5/Buying/Victory/m-p/34417103#M484423
https://community.ebay.com/t5/Buying/Ebay-Denied-Claim-on-925-package-that-was-marked-as-deliverd-by...
https://community.ebay.com/t5/Buying/Ebay-allowed-a-scammer-to-scam-me-and-even-removed-my-negative/...
https://community.ebay.com/t5/Buying/Issue-with-purchase-receiving-of-an-item/m-p/34418356#M484487
https://community.ebay.com/t5/Buying/Ebay-screwed-me-out-of-931-because-they-could-not-see-the/m-p/3...
https://community.ebay.com/t5/Buying/Customer-Service-Just-Repeats-quot-Policies-quot-and-Does-Not/m...
https://community.ebay.com/t5/Buying/eBay-is-becoming-the-best-place-for-scam-sellers/m-p/34432245#M...

 

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New type of scam - to me at least

Hi everyone,

 

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

 

Thank you for understanding.

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