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I don't have a profile photo for my name. I want to add one and can't figure out how.

I keep getting redirected to my store.  

Message 1 of 10
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I don't have a profile photo for my name. I want to add one and can't figure out how.

Go to the "about" section of your store profile in between shop and feedback.  From there click on you seller profile link.  Here you can change your picture for your regular profile.  Hope this helps!

Message 2 of 10
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I don't have a profile photo for my name. I want to add one and can't figure out how.

@thefleamarketdiva,

 

Go to your eBay profile page:

 

https://www.ebay.com/str/agedwithgrace

 

Click on the pencil icon in the top right corner, to go to the edit profile page.

 

lacemaker3_0-1686675445252.png

 

 

 

Then, click on the pencil icon over the picture on the top left corner to chang

e the picture. Then click on Save.

 

lacemaker3_1-1686675597565.png

 

 

 

 

Message 3 of 10
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I don't have a profile photo for my name. I want to add one and can't figure out how.

I also tried that, and it takes me to my store. 

Message 4 of 10
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I don't have a profile photo for my name. I want to add one and can't figure out how.

Hi @thefleamarketdiva 

 

We can only change our photo from a computer ... NOT from a mobile device.  Please let me know if this works ... as I have not gone through this process personally for a few years.

 

Changing ID Photo:

  1. Go to your feedback profile.
  2. Click on your current photo.
  3. Click on 'Edit Profile'. **
  4. Click on the 'pencil' in the upper right corner.
  5. Click on 'Change photo'.
  6. Select a photo from your image files.

**  If you don't see 'Edit Profile' ... it means you're not signed in to your eBay account.

 

 

Message 5 of 10
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I don't have a profile photo for my name. I want to add one and can't figure out how.


@myfrugalboutique wrote:

I also tried that, and it takes me to my store. 


 

OK, if you have a store, then your profile page defaults to the "Shop" tab. Try clicking on "About" to get to the tab that is equivalent to a non-store-owner's profile page. Look for the pencil icons there.

 

lacemaker3_0-1686685070435.png

 

I can't test this myself (no store) so please let us know if that works.

 

 

Message 6 of 10
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I don't have a profile photo for my name. I want to add one and can't figure out how.

No it did not work. All I got when I clicked “about” was a little blurb I wrote about my business, ebay saying “how reputable” I was. No place to do that. I know exactly what you are referring to because before this new store setup I could go to my profile picture…now it is that green purse, and change it. No more. 

Message 7 of 10
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I don't have a profile photo for my name. I want to add one and can't figure out how.

Okay, it worked. I clicked on my profile, but the pencil was all the way to the right of that page. I was then able to edit it. 

Message 8 of 10
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I don't have a profile photo for my name. I want to add one and can't figure out how.


@myfrugalboutique wrote:

Okay, it worked. I clicked on my profile, but the pencil was all the way to the right of that page. I was then able to edit it. 


 

Great, I'm glad that worked, then.

 

Message 9 of 10
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I don't have a profile photo for my name. I want to add one and can't figure out how.

Thanks 

Message 10 of 10
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