cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

shipping labels can't be edit, WHY??

the shipping labels sucks, if you make a mistake you can't edit it and correct it you have to cancel the label and start a new one.  and they hold your money and sometimes i'm not sure you even get it back, 

Message 1 of 4
latest reply
3 REPLIES 3

shipping labels can't be edit, WHY??

@fallchild28  They can't be edited to prevent fraud.  You must ship to the address the buyer provided at checkout. 

 

You can void/ cancel the label within 28 days of purchasing it from the actions drop down menu next to the label on this page>  

https://www.ebay.com/ship/labels/seller-hub  


Then the postal service will refund you in about 3-4 weeks on your all transactions page here>


https://www.ebay.com/mes/transactionlist?sh=true

 

Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003

Message 2 of 4
latest reply

shipping labels can't be edit, WHY??

The problem is you have to wait so long before getting your money back, just because you make a simple mistake in the weight or carrier,  I still think you should be able to edit  and put in the correct weight and or carrier,  Cause  no one should have to wait 3 wk's or longer to get their money back, 

Message 3 of 4
latest reply

shipping labels can't be edit, WHY??

You have the opportunity to change the carrier/weight/dimensions of the package BEFORE you actually print the label.  Even though I weigh my items when I create the listing, I still double check before printing the label because I often change the box I am going to use.

 

The carrier waits 2-3 weeks to confirm the label was never used.  That's to prevent people from filing a cancellation and then actually using the label to ship the item.

disneyshopper
Volunteer Community Member

Message 4 of 4
latest reply