08-07-2022 02:19 PM
On my other account I sold 3 items to the same buyer. The items are big, so they are boxed separately. After auction ended, buyer immediately paid for all 3 items at once. I went to print the 3 shipping labels, and the system has combined all 3 items and will not allow me to separate them. Is there anything I can do in the future to keep this from happening again. It's going to cost me more money than the buyer paid to ship a really huge box. I've been away from ebay for a few years and never had this problem before.
08-07-2022 02:28 PM
I went to print the 3 shipping labels, and the system has combined all 3 items and will not allow me to separate them.
Are you sure there isn't an option to "uncombine"? I seem to recall that option used to be available.
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