Buyer says Item Does Not Match. Will not send photos of item received
after numerous requests from me. Ebay is holding funds. Do I (can I)
escalate case?
I'm with you...to a point. I am being charged an Additional 5% fee for
Very High "Item Not As Described" rates. When I monitor my service
metrics in Health & Beauty Category (where eBay's "calculations" are
pointed) Seller Dashboard shows 2 Not As De...
I am showing 5 in wrong item 2 in doesn't match description/photos in
another which should actually be "buyer did not read description and 1
in several for a total of 14. I have talked with a "specialist" who
informs me that even though 1 Return was ...
I am now in the trap you describe in the last paragraph of your post. I
have been selling on eBay since 2006 and have never had problems with
returns before. So now I am penalized an additional 5% cost in one
category. Ebay turns a deaf ear to "case ...
Please re-check your statement sources. Selling penalties (in 2019) is
5% not 40%. My personal ordeal; Out of 13 Return Requests, in Health &
Beauty Category, 0 listed as "Item Not As Described" with 6 reasons
being "Don't Like Color" "Changed My Min...
