eBay Help
olgasot
Scout
Community Member since ‎05-14-2009
‎03-22-2024

User Statistics

  • 102 Posts
  • 7 Solutions
  • 0 Helpful Votes Given
  • 49 Helpful Votes Received

User Activity

Return Refund Amount

09-24-2022
I am expecting a return (doesn't fit reason) from the buyer. I am a TRS and offer free returns. Upon receiving the item, do I need to refund original shipping charge? Was buyer provided at no cost to them a return shipping label (from my account?). P...

Can not create new listing

06-26-2021
For a second day, when I try to create a new listing, an empty page appears with "unhappy" face ikon and a caption signin.ebay.com refused to connect. How can I fix the problem? I am able to use other tools with listings (sell similar, edit etc)., bu...

How to contact Customer Service by Phone about appealing a not received item request.

06-12-2021
Is there any way to contact ebay by phone to appeal a not received item request and close the case.? USPS Tracking shows delivery. Byer claims he didn't receive the item because it was possibly delivered at a wrong address. He also left a negative fe...

15.99 oz First class shipping

05-06-2019
Is it still possible to print USPS First Class shipping labels for 15.1- 15.99 oz packages? New format doesn't allow that. Clicking on the Classic Label in the right corner doesn't bring it back. Every time I print a label, I do a survey for ebay com...

Time remaining until listing ending is not showing

09-29-2017
On my ebay HUB page I no longer see time remaining until listing ending. How to restore this feature? Thank you!
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