eBay

sofancy · 01-21-2024

This is the 3rd time I make a post about this issue. After buyers checkout and pay for an item there is an insidious pop-up which eBay has implemented (see photo attachment). We have had atleast 3 instance of buyers thinking their credit card was com...

sofancy · 01-06-2024

This is the 2nd time I report this issue. When buyers pay for an item there is a new pop-up that "recommends" an item for them with 1 click to purchase.We've been getting about 5 buyers a day accidentally clicking this button and asking us to cancel ...

sofancy · 12-11-2023

Hi all, Over the last few days we've seen a huge surge in cancellations from buyers. They are all reporting that when they went to buy another item our items have been added to their shopping cart without them doing it. Now if this was 1 or 2 people ...

sofancy · 12-02-2022

We recently had about $2,500 worth of final value fees pushed through in 1 day due to a glitch that was not charging us final value fees (ALERT14305). However we have been charged final value fees ON ALL RETURNS associated with this glitch, despite t...

sofancy · 03-30-2020

I have an anchor store and am paying $299.95 per month for it. Sales are down 90% due to covid-19. eBay won't let me downgrade my store level without early termination fees. I asked if they could credit me for a month or two due to the sales drop off...

sofancy · 01-21-2024

This pop-up comes up on the "order confirmation" page after you pay for an item. eBay is taking the same address / method of payment you selected for that order. So on the screenshot if I were to click the "confirm and pay" button it would use the sa...

sofancy · 12-01-2022

@valueaddedresource @devon@ebay So we have looked at our transactions and we were charged FVFs for returns we had processed. We have 15 transactions where the buyer was refunded for a return but we were still charged FVFs because of this issue. I am ...

sofancy · 11-29-2022

The rep we chatted with did not say what the promotion was for - just that eBay runs promotions from time to time which is why we weren't being charged FVFs. We had initially contacted eBay because we weren't being refunded the FVFs on returns. Turns...

sofancy · 11-29-2022

We were charged over $2,000 in final value fees this morning for hundreds of items eBay did not collect FVF for. We had contacted eBay and they said it was a special promotion which is why we weren't being charged. This is really annoying and feels l...

sofancy · 11-02-2022

y

eBay

User Statistics

User Activity

Insidious eBay Pop-up causing people to think their credit card was stolen.

eBay Pop-up causing HUGE AMOUNTS of cancellations

Huge surge in cancellations from buyers

Final Value Fees not being refunded on returns

Deferrals of fees is not enough - eBay needs to do more.

Re: Insidious eBay Pop-up causing people to think their credit card was stolen.

Re: When did eBay stop taking FVF's immediately from orders

Re: When did eBay stop taking FVF's immediately from orders

Re: When did eBay stop taking FVF's immediately from orders

Re: eBay Automatically enrolled us into "Ebay International Shipping" and received Vero Co