I filled out a bug report twice in the past 2 months. It seems if you
use the bulk editor it works ok, but if you relist a single item from
fixed price to auctions, it changes the 30 day to 14 day return. I think
it's just a careless bug with a low p...
I've won 3 appeals. You need to ask for the RESOLUTION Department (I
think that's the one??). Anyway, don't waste time telling much of your
story to the 1st CS that answers the phone. If you already refunded the
money I think you are out of luck. If ...