eBay

retrohalloweenhorror · 01-03-2019

Someone bought a NES system from me. I test and clean all systems I sell and *know* this system was working. They bought it on 11/26/18, and recieved it on 11/29/18. I received a message from them yesterday 1/2/19 that it's not working. I tried to he...

retrohalloweenhorror · 12-14-2018

I'm having trouble finding this information, if someone could please help.A buyer requested a return on an item that they claim was not as described. I disagree on this point, as I have clear pictures and a detailed description. I have a "no retrun" ...

retrohalloweenhorror · 01-06-2019

Hey everybody, thank you all so much for the help! I just wanted to stop back in and update before I close the thread. I had emailed her back and gave her my last few ideas for troubleshooting the issue, and at the end of the email I told her if noth...

retrohalloweenhorror · 01-03-2019

Yeah, unfortunately I've already engaged the buyer in discussion over the course of many emials, trying to help her diagnose the issue (since my initial assumption was that she simply had it hooked up incorrectly). Her last message reads thusly:"The ...

retrohalloweenhorror · 01-03-2019

Okay, so basically stop sending messages to them and let them open a case? And then if they do, contact ebay about the negative feedback threat? This was their actual message:"Hi I’m messaging again about the NES console that came broken. I need you ...

retrohalloweenhorror · 12-14-2018

He still never respionded after my last message. I went ahead and sent another reply trying to smooth it over, offering whatever return procedutre he'd prefer. Again, thanks all! This was very helpful. I've really only had to deal with a handful of r...

retrohalloweenhorror · 12-14-2018

Thanks so much for the ehlp everybody! Well, looks like I'll just roll with the punches and do the return when they request it. I may have already screwed myself by arguing a bit (I wasn't mean or anything, but I definitely contratidcted his complain...

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