eBay Help
stoneledge
Trailblazer
Community Member since ‎07-22-2009
‎01-16-2018

User Statistics

  • 738 Posts
  • 4 Solutions
  • 705 Helpful Votes Given
  • 355 Helpful Votes Received

User Activity

Strange feedback, Strange buyer

12-15-2017
Item sold Nov 6.Shipped Nov 7.Delivered per USPS tracking Nov 14. On Dec 15, buyer leaves Negative feedback, "I didn't receive it till today." No prior communication with buyer. No messages, no cases. Buyer has feedback score of 1. Only one feedback ...

Order Details not showing tracking numbers

11-27-2017
This has happened twice now. Buyer sends an email asking about an order. I click "View Order Details" and sometimes see a bar that says "Estimated Delivery Date" rather than display the tracking info links that should appear on the Order Details page...

eBay support for natural disasters: Vermont / New England

10-30-2017
eBay offered support for sellers in areas affected by hurricanes last month. Last night in Vermont and the surrounding states, there was a major wind storm. Over 100,000 customers are without power or phone in Vermont alone. I've had no power or phon...

eBay doesn't make it easy enough for buyers to see multiple shipments in their orders

10-19-2017
Customer after customer sends messages asking "where their other package is," when all of their tracking numbers are posted to their order. What often happens is that the post office delivers one package and then delivers the next package the next da...

Scheduled Start Time Missing from Listing Form

10-19-2017
Creating a Listing or Sell Similar, and I see no option to Schedule the Start Time.Advanced Listing Tool. Why does this happen?
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