eBay Help
jvec777
Adventurer
Community Member since ‎05-15-2012
‎03-01-2024

User Statistics

  • 43 Posts
  • 1 Solutions
  • 1 Helpful Votes Given
  • 8 Helpful Votes Received

User Activity

Buyer from Russia claimed that received empty box.

02-19-2021
I sold a GoPro Max to Russia. Buyer opened a case today. Buyer claimed that camera is missing inside the box. I’m a top rated seller. Buyer has only 1 feedback. I also purchased the shipping insurance for that order. I don’t know how to handle the ca...

International Return Shipping Issue with Buyer.. NEED HELP PLEASE!

07-10-2020
I sold an iPhone 11 Pro to Armenia. Buyer opened return request. The reason is defective. I accepted the return request. I don’t know how to get Armenia Return Shipping label. I told buyer that return the phone first then provide the receipt and trac...

I accidentally accepted return request. How can I cancel?

05-22-2020
I accidentally hit the accept return. Can I retract it? The item is shipped to Brazil. Buyer received it over 30 days ago. I have 30 days return policy. If the international shipping not involved, I don’t mind to accept it. If I accept the return, I’...

Return, Refused, Refund Help for seller

04-24-2020
Buyer opened a case for “Item Not Received”. Actually buyer refused to accept the item. The item is currently on the way back to me. Now buyer stepped in the case for he haven’t received the refund yet. What should I do? I thought I will refund after...

How to open “View Purchased Item” from multiple quantity listing as a buyer?

08-03-2019
How to open “View Purchased Item” for multiple quantity listing as a buyer? I’m a seller. I first sold a few portable DVD players in same listing includes no remote & adapter. I received same DVD players with remote and adapter so I added more items ...
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