I shipped a package to a buyer and it was badly damaged when it arrived.
I had insured the item through ebay's Shipcover insurance. My question
is, does the buyer now need to start a return through ebay? If they do,
will I receive the insurance amoun...
I just joined the Ebay Partner Network and have a question about sharing
my listing on social media. When I am done listing an item, a message
pops up saying my listing is now live and gives me the option to "Share
Listing." When I click on that and ...
Previously when I listed an item, there was a box to check to require
immediate payment with Buy It Now. If my previous listing had that
checked, it would automatically be checked on my next listing. With the
new listing page, I have to go to Prefere...
I sold a ceramic plate and shipped it Priority Mail with insurance. The
package was badly damaged and unfortunately, the plate broke. I refunded
the buyer the full amount plus shipping and filed a claim with USPS.
When filing the claim, I was only al...
I have asked ebay Customer Service to call me back several times and
always get this message, "We've tried to contact you but weren't able to
reach you at the phone number on file." The phone number is correct.
Today it finally dawned on me that I mu...
I sell clothing on ebay and always include measurements. I also don't
accept returns. However, if somebody buys an item from me and it doesn't
fit them, I usually will accept a return as long as the buyer pays for
return shipping. I never want a buye...
Usually when I list, I am doing sell similar as well, but that option is
not sticking. Also, it changed all my prior listings! In addition, I
found out that many of my listings had changed to saying that I accepted
returns when I do not. I don't know...
It was an emergency leave town situation, and quite frankly I didn't
have much time to think about everything I needed to do. I kind of
assumed the buyer wasn't going to pay, or I would have taken the item
with me. Usually after I have sent invoice t...
