The eBay Community

Not receiving Saved Search emails from Ebay.

Been going on for a week. I use this tool to buy...So annoying. Anyone else having this problem?

Account Below Standard because of Fraudulent Returns

Hello,I am hoping to get some assistance here. We had a customer order multiple items, ask for a return, and then return empty envelopes. We opened two cases. One was rightfully decided in our favor, but the second ,same customer, different empty env...

After purchasing shipping labels, items still showing Awaiting Shipment.

I had 3 items this morning that i have bought the shipping lables, and they are still sitting in "awaiting shipment". Will this correct itself? And when i ship these items out this morning are my customers going to get their tracking numbers?Thanks f...

Bulk shipping labels not updating

When I go to use bulk shipping several items are still showing up as not shipped. I have reported this 2 times and still no solution. I have to print labels for each item which slows my process down. I figured posting this issue might light a fire un...

Packaged and printed out labels this morning not showing that its shipped

As the title says I was doing my morning routine packaging and shipping. Went through the whole process and printed the labels and put them on the packages. I went back to the hub to leave feedback and the screen shows nothing has been ship and still...

EIS Returns

intlshipping@ebay Thank you for taking care of returns with the EIS Program, and making it clear you guys are taking care of things. However, you seem to have gone very far where you don't show any information at all in regards to the return. Informa...

Tracking Numbers and Shipped info not added automatically with purchase of shipping labels on ebay

This morning when purchasing shipping labels on ebay for sales on two of my accounts I saw that the shipping info (tracking, carrier and shipped) was not being automatically uploaded for the items. The label purchases were successful and had been pri...