The eBay Community

Customer Support on Facebook

Do you need to join Facebook in order to contact eBay Customer Support there? Can someone provide a link or explain how to contact them? TIA

Customer service is a waste of time

I am not even sure there really is customer service. They can never do anything. They can not tell you who can help. They do not relay information.I cannot wait until my last items are cleared and I can never use ebay again.Sad. Had an account for ye...

Can listings be visible to countries I don't ship to (2024) ?

Hi,Is there some setting I can use to have my listings be visible to countries I don't ship to ?The reasons I want to do this :1. I am selling on consignment, both me and my client are located in the EU area (where I don't ship to), but he wants to b...

Resolved! Am I allowed to post my eBay listings on my website?

Hi, all. I have a website for the items I sell. I don't sell anything on the site but I would like to use the site to showcase the items by embedding a YouTube video and then posting a link directing to the listing. Is this allowed?

Got a negative from a buyer for using the post office

Mailed it free of charge, they say they didn't get it until 5 days later even though tracking stated it was delivered. My fault for using the USPS! Yes, I actually mailed it, and quickly too. They contact me saying I should not have used the USPS for...

Ebay Orders may contain incorrect shipping address

We recieved this message from Ebay this morning: On April 7, an issue generated errors in the shipping addresses associated with some buyer orders. Please confirm the buyer’s shipping address by reaching out to the buyer on any orders placed after Ap...

USPS shipping undercharging customers the correct amount

Anyone having problems with ebay shipping not calculating USPS shipping cost to the buyer correctly? I know FedEx has been having issues over the last few weeks sending out "shortage" makeup bills, but now we are having issues with USPS costs as well...