A few days ago, I was talking about what some of the most successful eBay sellers know about making it as an entrepreneur. To recap, they’re crystal clear as to why they’ve chosen to sell on eBay, they’re very routine-driven, and they establish goals for the short and long term.
But there’s more to the story. Here’s what I see as the final four habits of highly effective eBay sellers, based on years of interviews, conversations, and observations:
Habit Four: They nail time-management.
Time management is a close relative of routines and goal-setting. When you establish habitual ways of completing tasks, you’re better able to gauge and allocate the time it takes to get them done in the future. Then, when you commit to those lofty goals, you can make a fairly accurate estimate as to how long it’ll take you to achieve them. It’s all connected.
The eBay sellers I look up to dedicate chunks of time to projects (some have even been known to use an egg timer). They commit to one thing and maintain a laser focus through to completion. They know, intuitively or based on years of experience, that if they don’t manage their time, it’ll manage them. As speaker, author, and entrepreneur Jim Rohn said, “Either you run the day, or the day runs you.” I prefer the former.
Habit Five: They see the glass as half full.
American essayist and lecturer Ralph Waldo Emerson once said “A man is what he thinks all day long.” It follows that if you only see what’s wrong as you go about your eBay day, you’ll dwell entirely in negativity. And it’s extremely hard to grow and prosper when you’re stuck in a dark place.
Based on my experience, the biggest eBay rockstars exude positivity, even when things don’t go their way. They hurdle obstacles, learn from their experiences, and keep moving. They prosper in the face of adversity, like their entrepreneurial forefathers (and mothers). Think Steve Jobs, Walt Disney, and Barbara Corcoran.
Habit Six: They over-deliver.
Being an entrepreneur means constantly proving and improving yourself. It’s not enough to clock in and clock out, so to speak. You have to hustle, as serial entrepreneur and internet personality Gary Vaynerchuk might say. You don’t just think outside the box; rather, you light the box on fire and watch it go up in flames. Hyperbole aside, successful eBay sellers go the extra mile to leave a lasting impression with their customers.
A-list sellers know that the customer is always right even when they’re wrong. This is what generates repeat business and sets them apart from the competition for years to come. But over-delivering doesn’t just apply to customer service. This advice can be applied to every aspect of your eBay routine: taking photographs, writing product descriptions, packaging, etc.
Habit Seven: They roll with change.
We live in an age of constant flux. It used to be that technology changed every six months. With e-commerce, it feels like we’re adapting to new technological twists and turns on a monthly basis.
This is the new reality. And the eBay selling sensations that I’ve encountered don’t fight the inevitable. They embrace change and adapt along the way. When motivational guru Tony Robbins said “Always anticipate change in technology,” he wasn’t just offering up a helpful suggestion. He framed it as a do-or-die in the world of business. And, I don’t know about you, but when Tony talks, I listen.
So, that’s it. I don’t think any of these habits are ground-breaking or revolutionary. And, you don’t have to perfect all seven habits to reap the benefits. You can start slow or aggressively overhaul the way you conduct your business. It’s up to you.
We provide the platform, tools, and traffic. You get to decide how far you want to go. Although, I’m secretly hoping that someday you will be quoted in a piece about legendary entrepreneurs.
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