If you have two or more orders from a single buyer and you can save either the buyer (or, if you offer free shipping, yourself) some money on shipping, consider combining the items into one shipment. It is easy to do using the eBay Bulk Shipping feature. Here's how you do it:
Go to My eBay > Selling > Sold (or Awaiting Shipping).
Check the boxes for the two (or more) sales going to the same buyer.
Select two or more sold Items to combine.
From the Shipping Action drop-down box at the top of the section, select "Print Shipping Labels or Invoices".
Click the Shipping Actions button.
On the next page, select the option for "US Postage Service or UPS shipping label" (under "Purchase and print shipping labels").
Select "US Postage Service or UPS shipping label".
Whenever you select two or more sales for printing, you are automatically directed into the Bulk Shipping flow. If there are orders that are for the same buyer, you will see an alert on the first page of the Bulk Shipping section stating: "You have some orders from the same buyer that can be combined." Click the link for "Show order to combine."
Click "Show order to combine."
"Combine shipments" window.
You are now back on the Bulk Shipping main page, showing the two or more shipments combined into one order to ship. Select a shipping service and provide the weight of the parcel containing the two or more sales.
Enter a service and weight for the single parcel.
The two or more orders will now show as combined in your My eBay > Selling > Sold view with one tracking number!
Note: You may consider offering any savings realized on combining two or more orders into one shipment back to the buyer as a partial refund through PayPal, but do note that currently the only way to receive a partial credit on the final value fees for partial refunds is to contact eBay Customer Support directly. For those sellers who do not charge for shipping (that is, those that include the price of shipping in the item cost) there is nothing more you need to do, as any savings in shipping costs can benefit the seller with no consequences from the buyer (since the buyer has no idea what the seller paid for shipping when the item offers free shipping).
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