Buying & Selling

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Selling

Looking for something new to sell? Find out how to sell and connect with other members for advice.

90316 Posts

Shipping

Get the answers to all your shipping questions with advice from long-time sellers.

36967 Posts

Buying

Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced mem...

25391 Posts

Payments

Payments related discussions, questions, and input shared here

12484 Posts

Returns

Discuss how to manage returns with fellow sellers

6320 Posts

Seller Tools

Make selling successful with helpful tools, services, and apps on eBay.

4572 Posts

Mobile Apps

Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to...

14036 Posts

New to selling on eBay

Looking to start selling on eBay? Find out how by chatting with other sellers here.

1000 Posts

Report eBay Technical Issues

If you experience a technical issue on eBay, we want to know. Share your experience here.

18694 Posts

APP Keeps Changing My Shipping Address To My Home Address

Hello,Overnight the app is updating and it is changing my shipping address to my home address. I do not operate my business from my home and this only started happening over the past few days. Others have suggested turning off location services or de...

New shipping rates starting May 15

Hi everyone..I was hoping someone might be able to expalin the new Ebay shipping rate change effctive May 15th.The discounted shipping rate we get when purchasing labels through ebay, they are now going to list that same discounted rates for the buye...

Resolved! Offers lower than the Starting Bid … when is it okay?

Good Morning! As a non-seller, I think of a Starting Bid as ‘the lowest amount a seller is willing to accept for the item’ … and would only make an offer higher than the SB. A seller-friend of mine said otherwise recently when the subject came up in ...

Can a buyer pay less than the listed price???

I have a new store, a few items listed and have been selling ok. Today, I get a sale and the buyer paid only $1.00 for a $34.24 item? How is that possible? It was not an auction. The price for this item has never been and still isn't $1.00. The buyer...

Can Media Mail be sent in a box?

I have a few books that a buyer would like combined shipping on. I noticed that the dimensions are a tad bit larger than the max size for an envelope (It's about 1" thick) I haven't found anything about not being able to ship multiple books in one pa...

Not Receiving Notifications for Offers, etc. on Desktop

Hello, I have not been receiving notifications on my desktop comptuer. The last it updated was several days ago. Sometimes I get the message "Notifications not Working." I tried signing out and in again, rebooting the comptuer, but nothing works. Is ...

Ebay is flooded by Chinese scams. Why is this allowed?

There are page after page with a product calledNew Electromagnetic Molecular Interference Antifreeze Snow Removal Instrument They claim that they use advanced technology to remove snow from your car. You just put it inside the car and the snow melts ...

Problem with custom description templates

Is anyone else having trouble with the "Custom Templates" under the Description section?Mine has been glitching all day, even after signing out and back in.

eBay charged for the buyer being in Canada and had item shipped to a US address

eBay would not refund about $1.30 fee because the buyer was registered in Canada and bought an item from me and had it shipped to a US address. My descriptions always say shipping to the lower 48 US states only. They said they would not return the fe...

Resolved! Unnecessary Negative Feedback

I am truly confused. I sold an item to a buyer. Shipped in 3 days of order. Buyer left a negative feedback. Buyer claims he was ripped off. The listing was plain and simple. I went back and reread my listing and description. It was fine. Reported it ...

lost item

I need to find my item

so how does a return that goes missing in the USPS work?

Been doing this a long time and I do not think I have ever had this happen. Item being returned claimed defective has some scans but appears to be stuck in the same place for the last 8 days , return shipped 4/8, should of been 2 or 3 days. Of course...

How does one report a seller of counterfeit coins?

I ran across a listing for silver dollars for 2.91 out of canada but in the small print the coin ships from China. Spot on silver today 28.40 so it has to be fake, especially since they are selling an 1884 morgan silver dollar.My earlier experience o...

Calculated Shipment Rates

In English.....what is meant by changing listings under the new process of "Default Shipping Rates"? I sell vinyl products, and my listings all reflect EITHER a shipping rate of $5.50 (rarely this one) OR $6.00 90+% of my listings. Am I safe from thi...

Resolved! ebay email "Your listings with calculated shipping will default to eBay Labels discounted rates"

Got this notice from ebay today that buyers will be offered the discounted rates at the same (? assumed but not specified by ebay) that we usually buy labels at, unless you opt out by 5.15. Question: A hypothetical case - at present, buyer pays $5 fo...