Buying & Selling

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Selling

Looking for something new to sell? Find out how to sell and connect with other members for advice.

90524 Posts

Shipping

Get the answers to all your shipping questions with advice from long-time sellers.

37038 Posts

Buying

Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced mem...

25466 Posts

Payments

Payments related discussions, questions, and input shared here

12499 Posts

Returns

Discuss how to manage returns with fellow sellers

6349 Posts

Seller Tools

Make selling successful with helpful tools, services, and apps on eBay.

4581 Posts

Mobile Apps

Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to...

14044 Posts

New to selling on eBay

Looking to start selling on eBay? Find out how by chatting with other sellers here.

1009 Posts

Report eBay Technical Issues

If you experience a technical issue on eBay, we want to know. Share your experience here.

18750 Posts

Why does eBay allow auctions where you're not allowed to bid??

There is at least one seller who lists a valuable item in auction format with bidding starting at $1.00. But among the photos is one that says bidding is not allowed and all bids will be removed. The item is said to be available only at the Buy It No...

I give up trying to get help from eBAY overseas customer service

Help....please. I purchased an item on Feb 12, 2024, seller said item shipped Feb 15. Package never arrived, so I reached out to Customer Service and requested a refund. They opened a case and contacted the seller. They advised I would need to wait a...

Who is responsible for an item damaged in the mail on a return?

I had a remorse return that was returned to me (totally reboxed/packaged) and it was damaged in the mail. I contacted ebay facebook and after 24 hours they finally got back to me and told me to use the partial refund tool. After getting nowhere I cal...

Resolved! Buyer claimed my item didn't work, sent it back, it works, left a bad review. Can I submit proof?

Hi all, I sold a camera to a buyer who was incompetent, didn't know how to turn it on. I don't accept returns, but because of his claim I had to accept the return. I got the camera back, immediately turned it on. I have to issue refund, so I did that...

Resolved! return and refund.

how do i get my return

Ever have a big hiccup in your eBay Business?

Just wondering if anyone else suffered a big hiccup in their eBay business (and how they overcame a big obstacle in selling). My big hiccup came to a head last night with an announcement from my shipper that they were closing a bunch of branches in O...

131 Days No Item No Contact from Seller

Paid for a guitar body on December 13, 2023 with an extended shipping time (from Dec to Feb) because items are made to order. Since Dec 22, 2023 the seller has not responded to any of my messages nor, of course have I recieved the item. The only mess...

Your payouts are on hold !!! FAKE!!!! WARNING

Your payouts are on hold until you update your account details. Please update by May 21, 2024 to avoid further restrictions. THAT IS A PHISHING LINK THAT IS THERE FAKEkycrededyweb.ebay .com <<<< THIS IS WHERE IT LEADS AND LOOKED LIGIT PAGE WANTING YO...

Ebay screwed me out of 931$ because they could not see the delivery address was incorrect

I bought a lower priced audio console from a seller who sent this to a gas station, instead of my business.I sent them the corresponding USPS document that shows the wrong address. This was clear as day but they ruled in favor of the seller. The othe...

I can’t BID the item I wanted

When I’m bidding I wanted it, this error tells me Unfortunately, you cannot make offers or place bids due to a history of unpaid items on eBay.Please go to your Purchases in My eBay to complete any pending payments so you can continue making offers a...

FYI For Those Interested-The System Status Board Updated Today

The System Status Board https://www.ebay.com/sts has been showing a Buying disruption for almost 2 weeks. We have a reply from the Community Manager on the Technical Issues Board https://community.ebay.com/t5/Report-eBay-Technical-Issues/eBay-System-...

shipping fedex using ebay

I have a 16x16x8 box, going to a residence, weight 7 pounds and using using fedex AND it is MUCH cheaper than either USPS or UPS.Now for the rub......are there any hidden costs that will arise when it gets to the buyer, that will be charged for after...

Promoted Listing Option Not Showing Up in Auction Listings

Not sure if anyone else is seeing this problem but my listings are not giving options for promoting a listing es pecially for Auction listings.

Item not sold but now showing as out of stock??

Hi I have an Item number: 226107950311it is still active an I have a buyer waiting who wants the item tomorrow, they want me to change the postage to next day.happy to do this but when I try the item now says........item is sold and shows as out of s...

Resolved! gift card refund

Hello all, I purchased an iphone replacement screen and purchased the wrong one I did send a message to the seller. How does a refund work with ebay gift cards? thanks for your time.