Buying & Selling

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Selling

Looking for something new to sell? Find out how to sell and connect with other members for advice.

90251 Posts

Shipping

Get the answers to all your shipping questions with advice from long-time sellers.

36934 Posts

Buying

Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced mem...

25365 Posts

Payments

Payments related discussions, questions, and input shared here

12479 Posts

Returns

Discuss how to manage returns with fellow sellers

6315 Posts

Seller Tools

Make selling successful with helpful tools, services, and apps on eBay.

4568 Posts

Mobile Apps

Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to...

14034 Posts

New to selling on eBay

Looking to start selling on eBay? Find out how by chatting with other sellers here.

1000 Posts

Report eBay Technical Issues

If you experience a technical issue on eBay, we want to know. Share your experience here.

18681 Posts

Sold item on dec 16thbuyer complained and got his moneyback because of ebays magnificantmoney back !!! Since then im trying to get my item backnow since 4 months and 229 euro loston the item ex shipping to spain!! Mailed the buyer almost 40 timescomp...

Relentless overseas scammers

Having issues with overseas buyers purchasing items off my store and trying to ship them to sketchy 3rd parties.When I refund their money because I don't ship to 3rd party re-shippers, they delete their account and try again a few days later.Each tim...

Promotional Listing

I am offering a coupon Buy 1, Get 1 20% off with Coupon. What I see happening is the buyer picks 1 item without paying for that first item immediately and later after paying for the first item automatically gets a 20% discount on that first item. The...

Buyer not responding to partial offer.

Buyer purchased 4 items. 1 of the items was the wrong item. Buyer started a refund for all 4 items but wants to return only 1 ( from conversation we had). eBay is not giving me an option to take just 1 item since he started a return for all 4. this i...

What's with sellers deciding they can just cancel orders because the item sold too cheap?

Maybe this is more of a buying question, but I'd really like to put it to the audience of sellers. I've been on eBay as both buyer and seller for over 20 years. I'll admit that I love to jump on a great deal, either a B-I-N way below market, or an au...

Can a buyer pay less than the listed price???

I have a new store, a few items listed and have been selling ok. Today, I get a sale and the buyer paid only $1.00 for a $34.24 item? How is that possible? It was not an auction. The price for this item has never been and still isn't $1.00. The buyer...

Resolved! New USPS ground advantage shipping service

I’m creating a new listing and I see that eBay has recommended a new shipping service (USPS ground advantage). I looked it up and so if I’m understanding correctly it’s basically a less expensive version of priority mail but it takes longer to get to...

How to find an account manager

Please help, I am a Chinese seller, there is no way to list products after certification, and there is no account manager, how should I deal with this situation?

whats it take to have a store

whats the difference between having a store and simply selling items on ebay ?

Zero feedback messaging questions that seem “phishy”

Hey, so is anyone else having random questions asked from zero feedback people where you feel it’s more phishing than anything? I’ve had it twice this week on the same item and it feels very suspect. I have no clue if I’m being hacked or scammed in s...

TIRES RETURNED

GOOD EVENING i want to know if you pick up the order #01-11353-33213 let me know thanks.

Weird scam message?!

I was sent a message by a user and I don’t know if it’s a scam or not, any insight? hello, I'm reaching out because I've been attempting to purchase for a few minutes now, but I consistently encounter an error when I click the buy now button. I reach...

My offer got accepted, I paid, but someone else got the item

I took advantage of a seller's make an offer, got accepted and paid. Next thing I know I am getting my payment refunded and an item I did not order arrives at my house. Seller says she made a mistake and sent the wrong item. So I said can I still get...

ebay changing my delivery address to a old address

ebay has changed ny deliverey address to a address deleted 6 years ago and if i add the new address and delete the old and make the new address the default after i go out of the app and back in the old address re appears as the default.

Refund

I purchased the item the order was confirmed and i got the order no and it says awaiting for item to be shipped by a seller. The money was debited from my bank account but the seller says the funds were never received . I opened a requst for item not...