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Community Member
Posts: 1
Registered: ‎11-29-2002

beware when buying with bill me later

i buy a lot of items from ebay because i thought they protected my purchase. however,i made a purchase using bill me later. upon arrival the item was broke and the seller would not contact me. ebay would not resolve because i used bill me later,a paypal company i was unable to get my money back. this will make me think twice about buying on ebay. if i use other sites using my visa,they would protect my purchase.


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Community Member
Posts: 653
Registered: ‎09-01-2005

Re: beware when buying with bill me later

in reply to perogiehunting

Huh?  I think there some detail missing somewhere.  You're telling me that paypal's buyer protection doesn't apply if I pay with BML.  I don't think that's the case.

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eBay Employee
Posts: 36
Registered: ‎08-10-2012

Re: beware when buying with bill me later

in reply to perogiehunting

Hi perogiehunting,


 


When you check out with PayPal and pay with Bill Me Later, you are covered under PayPal’s Purchase Protection program.


 


Please contact PayPal at 866-972-9725 and have your Bill Me Later account number handy.  Tell them you paid with Bill Me Later and ask them to look for your transaction using your Bill Me Later account number. They will be able to locate your purchase and give you the information you need to file a claim with PayPal.


 


If you need further assistance, please contact us at 866-528-3733.


 


Thank you


Nicole C


Billmelater.com

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