eBay
  • Daily Deals
  • Gift Cards
  • Sell
  • Help & Contact
  • Shop Deals

eBay Community

THE ANSWER CENTER

The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section

GROUPS

Groups is a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!

CHOOSE A GROUP TO VIEW

Marketing image for Groups Section

Announcements

The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now

EBAY COMMUNITY POLICIES

Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile

Welcome!
PEOPLE YOU FOLLOW

Connect with Fellow eBay Community Members!
Register or Sign In Today!

eBay Chat

So I buy a new panel for my car that is in India and when the package finally gets here it shows some damaged that looks like it occured preshipping.

A corner of the panel was snapped but the packaging and box show no signs of any damaged to that specific corner. There is also some wear on the portion of the panel that looks like it was caused during fabrication. A side note, it looks like it should have failed the manufacturer's quality check. The seller obviously blames shipping (it came via USPS) but is willing to do a refund and exchange.


I am willing to exchange the panels but I believe that the seller is responsible for the return shipping. Because it was sent via USPS I highly doubt the seller will be able to issue me a label and I will have to eat shipping costs to send the panel back to India. 

How would you handle this situation?

eBay Chat discussion

Jan 26, 2015 12:59:44 PM PT

Requesting an exchange internationally

This guy found an an excuse not to pay for my custom built gaming workstation after winning the bid.  I had to relist the item, and all of a sudden he wanted the workstation again.  Completely contradicts himself.  I am going to block the buyer most likely, as it seems he is purposefully trying to waste my time.  I went to his feedback page and saw 3 comments in the past month of "buyer wins auction but does not pay/"  So he is now trying this on me the second time, and he has done it to 3 other people in the past month.  What is his motive?  I am new to selling on Ebay, just trying to get rid of my gaming rig,but I almost feel like he looks for weak sellers that will ship the item before he pays for it.  He lives in Eastern Europe but has the items sent to a rented wearhouse space in Minnesota  Bizarre.  What do you guys think?  Oh, and I sent this to Ebay as a report.  Why does Ebay not get on top of this issue.  I am this guys 4th target in a month?!!!!!!

 

 I had to relist my item because of this buyer winning the bid on my custom workstation.  He finds a reason not to pay for the item after winning the bid.  He has now bid on my item again.  I have not yet went to leave feedback for him saying "buyer wins the bid then doesn't pay/respond"  but upon going to his feedback page you can see 3 other recent complains that this buyer does not pay after winning the auction.  Buyer is bizarre, lives in Eastern Europe(admitted this) but attempts to have goods delivered to a rented wearhouse in Minnesota.  Not that this is "evidence" of foul play, but I feel that this buyer looks to find weak sellers that will ship the item before he pays for it.  Even if this is not the nefarious plot I believe it is, why does he keep trying to win bids to simply not pay for the item.  This wastes time and energy for BUYERS and SELLERS and is polluting Ebay's atmosphere.  I believe this account should be at least audited to some extent and possibly terminated.  Thank you

eBay Chat discussion

New Message
Subject Author Kudos Replies Latest Post
This is a popular topic with new unread messages 140 179
This is a topic with new unread messages 0 2
This is a topic with new unread messages 0 2
This is a popular topic with new unread messages 2 18
This is a topic with new unread messages 0 0
This is a popular topic with new unread messages 26 19
This is a topic with new unread messages 0 0
This is a topic with new unread messages 0 0
This is a topic with new unread messages 1 2
This is a popular read-only topic with new unread messages 1 35
This is a popular topic with new unread messages 9 11
This is a topic with new unread messages 0 0
This is a popular topic with new unread messages 4 13
This is a topic with new unread messages 0 0
This is a topic with new unread messages 0 0
This is a popular topic with new unread messages 44 70
This is a popular topic with new unread messages 223 179
This is a topic with new unread messages 1 6
This is a popular topic with new unread messages 159 82
This is a topic with new unread messages 0 2
This is a topic with new unread messages 0 4
This is a popular topic with new unread messages 37 44
This is a popular topic with new unread messages 18 60
This is a topic with new unread messages 0 2
This is a topic with new unread messages 4 3
This is a topic with new unread messages 0 1
This is a topic with new unread messages 6 4
This is a topic with new unread messages 0 0
This is a topic with new unread messages 0 7
This is a topic with new unread messages 0 1