Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Refer to subject Payoneer account through payment does not come my Bank account

Dear Sir we are ebay seller and I have Payoneer account for ebay payment convert to india currency come in my account .but some technical problem in Payoneer account ,so my account Payment is not come in payoneer and Payoneer 's payment is not come m...

Alternatives to GoDaddy now that it is canceling

GoDaddy cancellation. This is a real mess! I've been casting about for alternatives but they are difficult to find. I tried Quickbooks but canceled it almost immediately. The integration process is complicated and confusing if you don't know a lot ab...

Canceled bids from unregistered members?

eBay administration has canceled two bids I received, one on two different item because bidder wasn’t a registered member. My question is how did they place the bid to begin with? I think other bidders might feel it’s a scam of sorts. Or is it some k...

Why are Ads put between the product being sold and description for that item??

I have been getting too many questions that are answered in the description,, When I went to purchase some supplies on Ebay I found out why,, there are several rows of ads for other peoples items between the item i'm trying to buy and the description...

Return / refund

Hello I sold an old but working laptop. Small money. Buyer after 4 days messages “WiFi not work, money back”

Negative feedback for unspecified customs/import problem.

I have received a negative feedback, in Portuguese, for an unspecified "Customs problem" with a shipment. That's all the comment says (in Portuguese): Customs problem. The shipment already sat in customs for over a month - the buyer never contacted m...

New Category Suggestions.

I've been trying to draw attention to the changes needed in the Collectibles-Militaria category for some time now to no avail. Nobody seems to care enough to back me up on my singular idea here on the boards so I thought I'd try a new approach to the...

EBAY CANCELLED AN ORDER FROM A BUYER

A BUYER PURCHASED AN ITEM FROM ME ON THE 18TH AND TODAY I SEE IT SAYS CANCELLED WITH NEITHER ME OR THE BUYER DOING ANYTHING AND THEY HAVE REFUNDED HIM, I CONTACTED HIM AND HE ASSURES ME HE STILL WANTS THE ITEM AND NEITHER HIM NOR I HAS DONE ANYTHING ...

Ebay art gallery transfer of ownership

Hi! Can you provide a how-to guide on taking over an eBay store after the passing of the owner? The owner's kids would like to take over the eBay store, which had quite a lot of good reviews over decades, but don't know where to begin or who to call....

Can listings be visible to countries I don't ship to (2024) ?

Hi,Is there some setting I can use to have my listings be visible to countries I don't ship to ?The reasons I want to do this :1. I am selling on consignment, both me and my client are located in the EU area (where I don't ship to), but he wants to b...

eBay International Shipping is a rip off for buyers!

I live in Canada and will NEVER buy from a seller using eBay International Shipping (aka Global Shipping Program) and I know I'm not alone. It's a complete and total rip off for buyers. The shipping cost is outrageous and completely random. Two ident...

Seller attempt to initiate a return

What does eBay system do when a seller attempts to initiate a Return before the Buyer realizes they must raise the Return request? Is there any system "auto" granting for refund when both parties invoke a Return?

Ebay's new Offsite Ads Program- Will it kill sales?

I just saw some information saying that this new offsite ads program ( that ebay is offering us $100 to try) is in beta testing now and sometime in 2024 should go full scale. The intent is for ebay to no longer pay google for any ad space so our list...

Breaking News!

I just went from "Rockstar" to "Superstar".It looks like my parents were wrong when they said I would never amount to anything.

Resolved! Question on selling communication with buyer

Hi, a buyer asked for an invoice through ebay messages . I sent invoice back thru ebay messages right away. But in the request for invoice, they said to email them about payment to thier private email address... i just want to keep everything through...