Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Got a negative from a buyer for using the post office

Mailed it free of charge, they say they didn't get it until 5 days later even though tracking stated it was delivered. My fault for using the USPS! Yes, I actually mailed it, and quickly too. They contact me saying I should not have used the USPS for...

Listing stating active but cannot be found in a search

Item ID 204758351933. Huskemaw Crossfield crossbow scope. I’ve listed it several times and something isn’t right, the listing can’t be found in a search. There is limited availability to ask eBay questions about anything much less a listing that won’...

Resolved! Denying cancellation

So I denied a cancellation request. I quickly found out denying that might be a request. The buyer hasn’t paid or answered my messages so I relisted it and sold that item. eBay won’t let me cancel that order now. I guess my question is what if the bu...

Listing sold within 1 minute and I'm sketched out by it

Hello everyone. I am selling a bunch of die cast trucks from a man who is retired from the trucking logistics business. I listed an item today and within one minute it was sold at $209.99 plus shipping. I listed it above recently sold comps, etc. Whe...

restriction

hi.the site has introduced restrictions on the display of goods. although all problems with customers have been solved. they just opened a dispute about not receiving the goods and forgot to close the dispute. that's what customers write to me..........

Shipping a high value item, but there's an error with the postcode.....

Oh what to do! A buyer has placed an order for a high value item, but the postcode is incorrect. It may be an innocent mistake on the part of the buyer, but I'm meant to ship the item today and the postcode is for a different address entirely. I've b...

Scammed on My First Major Sale: A Buyer's Deception and Lack of Support

Last week, I made a significant sale on eBay, listing an item for $450, making it my most expensive item sold to date. Unfortunately, the transaction quickly soured when the buyer returned the item, stating dissatisfaction. Although I received a noti...

listing change from Buy it now to Auction

how do you change an existing Buy it now listing to Auction?

Selling quantity limit

in my account given very low quantity selling limit pls tell me how to increase it

Return

I have a return case open about which I accidently sent an offer to buyer as a respond of return request. Now, the buyer and I agreed to a slightly higher amount than the offer I've already sent him. How can I refund him the rest of the amount. He is...

eBay listings

I resell a lot of Home Depot products. So I have to list 50-100 products daily and I have to manually save pictures from the Home Depot site for each product to list on eBay then add the UPC and model numbers. Then I have to do my own description and...

How do I sell kitchen items on here?

If I was to start selling kitchen items from Alibaba, where do I begin? Where do I start legally? How do I make shipping look professional? What equipment do I buy? I have sold on here before, but I want a real company now, not just a hobby. FYI: Thi...

TRS and TRS+ Not Showing On Listings

I lost TRS and TRS+ due to one bad shipment, but gained the TRS back in a month on April 20 per my metrics. I don't see a shield on my listings or in my store. Is it normal to have a delay in displaying the TRS/TRS+ badges, or am I somehow looking in...

Got cut off due to limits... saying i have reached my limit, but I only had 12 items in my store

I am getting a message that I have only $875 before I reach my monthly limit. They said I had 41 items in my store. First off, how did I get 41 items in my store, where I only have 12... and I even deleted some of those and now I only have 4, but yet...