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Community Member
Posts: 46
Registered: ‎04-20-2012

Re: Negative Feedback for Non-payers

in reply to am2nd2none

Ebay does not want it to become a "cat fight," whereby you say something negative than the buyer discredits you. You follow with another comment...

They also give too much trust to what is B.S.

They'll say the buyer may have changed their mnd or possibly purchased the item by accident...

In reality buyers who don't pay for the most part fall into 2 categories

Scammers with NO INTENTION of buying. They're usually found within the auction format upbidding, often winning than not paying & Buyers who purchase only to find your item elsewhere for less.

The bigger issue is ebay's over 20 years old. This has been a problem since they signed on. It's now an over 20 year old problem they have no urge to change or repair.

If a buyer stiffs you they should be penalized. Nothing major. Maybe 2-5.00

If you knew you'd be penalized even just a couple of bucks you'd stop and that's the only way it will.

The most ridiculous problem is with buy it now. If you request immediate payment for your buy it now item & you also include a best offer & if a buyer makes an offer which you accept, it cancels the immediate payment due.

 

Community Member
Posts: 3
Registered: ‎02-21-2008

Re: Negative Feedback for Non-payers

in reply to am2nd2none

What I suspect happened was a buyer got negative feedback for non-payment when there was a legitimate reason for it (i.e.: Family Emergency or something along that line) and it caused undue harm on such person to where such person sued (or threatened to sue) ebay over such.  That would explain why Ebay changed the policy not realizing that it would allow for scammers to infiltrate.

Community Member
Posts: 3
Registered: ‎01-22-2011

Re: Negative Feedback for Non-payers

in reply to bubbycom

Ebay protects the buyer and not the seller. Its been that way since they first started their busines.. I have been burned many times and I'm sick of it. They need to allow sellers the option to leave negative feedback for buyers who don't pay. What I would really like to see is all buyers being required to have Paypal, and when they win an item, that money is locked up to be used to pay for the item they won. Ebay won't ever do that, but they should also require a credit card to be on file as a backup as well. Its said and Ebay needs to fix these issues badly. 

Community Member
Posts: 2
Registered: ‎09-01-2015

Re: Negative Feedback for Non-payers

in reply to am2nd2none

I know it's a joke really, i'm getting 2-3 a week that don't respond to emails and never pay. My wife opened a account to sell some of her old clothes that don't fit her, and she has had as many non-payers as payers. Yet apart from getting the fees back a few weeks later eBay does basically nothing. THey should be closing accounts.

I heard eBay was hacked early last year and heaps of accounts details were stolen and people of using these accounts to fake bid etc and never pay trying to give ebay a bad name as a place to sell.

Community Member
Posts: 1
Registered: ‎08-07-2014

Re: Negative Feedback for Non-payers

in reply to am2nd2none

I understand all the rules about non-payment and how to close cases with the Ebay automatic system.  I am just curious if anybody has ever SEEN the email that the non-payer gets and what it says?  Is it "nice", or "nasty" or "threatening" or what?  If someone has seen these emails, can you post one here for all of us to see?

 

I'd hate to think that it will be a "non-payer" who has to reply to my posting here, but maybe one of us who follow the rules has seen one and has a copy.  Thank you.

Community Member
Posts: 1
Registered: ‎08-04-2014

Re: Negative Feedback for Non-payers

in reply to kbcustomcrafts

Yup completely unfair, I'm getting sick of this company. it's a buyers haven here no matter how wrong they are they will always be right in the end. Its the only way Ebay can continue to push forward at the expense of the small sellers like myself. i nearly lost the shirt of my back when they started holding my funds because of long shipping times. I kept telling them and my buyers that I'm shipping from CANADA to the USA it will take longer. Doesn't help. I still get slapped with low ratings. And im still paying between 300 and 500 in fees every month. in the last month I've had around a dozen cancelations. the only thing I like about this company is the fact that I'm holding shares under 30 bucks. Once I cash out I'll be in with the short raids. I'll pay my fees and sell my stuff for now in the mean time I'll be scalping the stock every chance I get.

Community Member
Posts: 2
Registered: ‎07-02-2014

Re: Negative Feedback for Non-payers

in reply to am2nd2none

I agree that the non-payers score should reflect the fact that they do not pay. It is unfair that sellers are unable to leave feedback for these people. They know they can get away with it and it is not fair to honest sellers.  

Community Member
Posts: 1
Registered: ‎04-01-2014

Re: Negative Feedback for Non-payers

in reply to badgers_36

I agree….People should be able to leave feedback for non-payers…..it is crazy…I had a guy bid-up an item 6 times…..and not pay!  Now I have another one….I gooled his address….street view of his house….he can afford it…..checked with anywho.com to be sure name and address matched….that would be a yes….What a crock E-Bay…

Community Member
Posts: 1
Registered: ‎07-07-2004

Re: Negative Feedback for Non-payers

in reply to am2nd2none

I have a buyer who never paid and said it arrived broken when I have it !  Then left me negative feedback.

Community Member
Posts: 301
Registered: ‎10-08-2011

Re: Negative Feedback for Non-payers

in reply to am2nd2none

Didn't it used to be that non payment reflected on buyers score? Why was that taken off. EBay needs sellers to sell to buyers. The sellers buy the things out of pocket and if it doesn't sell- they loose. I read all this stuff of non payers-does not seem right.If you don't pay the credit card bill what happens.A thought I have is, if you order something from a store -one has to pay immediately or no order but sellers have to sometimes wait and wait.Does that seem right.I love the buyers who pay immediately or right after invoice.Sometimes it seems people are window shopping at sellers expense.

Community Member
Posts: 1
Registered: ‎06-18-2012

Re: Negative Feedback for Non-payers

in reply to am2nd2none

I agree I am so furious!!!  4 nonpayers in the past month and there is nothing I can do.  But they can leave me any type of feed back.  The one buyer even wrote in a response to me email "too bad man, juss dont want item no more, oh well sell to someone else, man" First of all I am not a man second, how dare them, and there is not one thing I can do!!!  

Community Member
Posts: 2
Registered: ‎07-18-2011

Re: Negative Feedback for Non-payers

in reply to am2nd2none

Yes , I have had more non-paying bidders since this took effect. Where will ebay be when all the sellers decide they have had enough????

Community Member
Posts: 1,066
Registered: ‎09-01-2005

Re: Negative Feedback for Non-payers

in reply to am2nd2none


 This buyer has a friend that works at the post office that circumvents delivery documents allowing buyer to file claim for non-receipt. He skips filing dispute with Ebay to save his ability to buy on Ebay and files directly with Paypal. 


 



You know all this how?  You realize you're talking a federal felony, right?  I would think if you had anything more than an opinion the appropriate authorities would be very interested in it.  OTOH, could be the item was lost and never delivered.  Insurance is a good thing, and not all that expensive.


Community Member
Posts: 1
Registered: ‎10-25-2012

Re: Negative Feedback for Non-payers

in reply to am2nd2none

SHAME ON YOU EBAY !!!!!!!!!!!


AFRAID OF MAKING EBAY LOOK BAD?



SHAME ON YOU EBAY !!!!!!!!!!!



POOR   !!!!!!!!!!!




Community Member
Posts: 2
Registered: ‎08-04-2004

Re: Negative Feedback for Non-payers

in reply to am2nd2none

This leaves buyers with ZERO accountability. Probably because they bitched enough about it on the forums. It's not a good idea to give your kid a lollypop from the store every time he whines about not getting one. Sometimes you just have to say no, and keep the good, paying buyers on board, and kick out the rubbish. They whine, don't pay, cost sellers AND EBAY (yes I know you're listening) thousands of dollars a year for the inconvenience they cause.

Community Member
Posts: 2
Registered: ‎08-04-2004

Re: Negative Feedback for Non-payers

in reply to am2nd2none

This leaves buyers with ZERO accountability. Probably because they bitched enough about it on the forums. It's not a good idea to give your kid a lollypop from the store every time he whines about not getting one. Sometimes you just have to say no, and keep the good, paying buyers on board, and kick out the rubbish. They whine, don't pay, cost sellers AND EBAY (yes I know you're listening) thousands of dollars a year for the inconvenience they cause.

Community Member
Posts: 2
Registered: ‎03-02-2012

Re: Negative Feedback for Non-payers

in reply to am2nd2none

Well you have the address. Mail a live skunk to their home and label it chocolates.  LOL make tha a LIVING skunk!


Community Member
Posts: 2
Registered: ‎03-02-2012

Re: Negative Feedback for Non-payers

in reply to am2nd2none

LOL!  A live one at that!

Community Member
Posts: 1
Registered: ‎04-24-2012

Re: Negative Feedback for Non-payers

in reply to am2nd2none

I am dealing with a buyer as we speak who will not pay or respond to any of my messages. When I look at his feedback, I see that he has done this to around ten sellers this month alone. Sense they can't leave negitive feedback, they are forced to leave positive feedback with a negitive message. I will probably end up having to do the same. How many times can a buyer get away with not paying for their items before eBay does something about it, and why don't they enforce their own rules when it comes to deadbeats?

Community Member
Posts: 1
Registered: ‎01-22-2012

Re: Negative Feedback for Non-payers

in reply to am2nd2none

The non payment "slap on the wrist" unpaid item strike is WAY out of hand. I am so disgusted.4 out of my last20 listings or so and thats with my buyer requirements customized as strict as I can. For heavens sake Ebay!!!! We the sellers are the driving revenue for you!!!! Cant wait until a new auction site is brought to the market.....bye bye Ebay