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can a seller win a case

can a seller win a case

davidjackrabbit006
Enthusiast

I thought I saw it all,then ebay amazed me again..I sold a original 3 stooges autographed 8x10 picture from the 60's...From the beginning I knew I was in trouble..The buyer requested that I dont send providence (proof of authenticity),she requested I dont insure at my cost,she requested no confirmation mail...I did anyway..sig confirmation,insured and providence.She then states she sent a photocopy to unnamed friend who was an psa/ebay approved authenticator,who judged it as a fake..she opened a case without notifing me..I contacted ebay and pointed out all her rather strange emails on the ebay system..she showed buyers remorse..and even  tho ebay states they DONT have an approved authenticator and she had no paperwork...SHE WON THE CASE...How can you authenticate a photo copy in a week? why no insurance,providence,or confirmation request?..I have a 100 percent since 2009 and ebay says Im wrong even tho I have pics of stooges signing it,stooges hugging the lady with her name tag..(Paris).that is who pic  is made out to..and her will that states my best friend inherits it...Can a seller win a case?  ..In my opinion,They gave that buyer a license to use ebay reputation fraudulently..because her unamed friend can authenticate a photocopy under ebays name...wheres her paperwork or even whats his name?..I think us sellers are doomed....May we all rest in peace....Smiley Happy

5,793 Views
Message 1 of 22
21 REPLIES

Re: can a seller win a case

Re: can a seller win a case

in reply to Jan 16, 2013 6:51:24 PM
katyany
Enthusiast

eBay rule # 1 - Seller  N E V E R   WINS !


 

5,793 Views
Message 2 of 22

Re: can a seller win a case

Re: can a seller win a case

in reply to Jan 16, 2013 7:06:49 PM
daveroo
Guide


eBay rule # 1 - Seller  N E V E R   WINS !


 



 


Wrong.


I've won as a seller -- twice.


And both were international sales.


 


But I got smart and don't sell internationally anymore.


Didn't want to push my luck.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Describe it as if there are no pictures.
Take pictures as if there is no description.
5,793 Views
Message 3 of 22

Re: can a seller win a case

Re: can a seller win a case

in reply to Jan 17, 2013 7:19:47 AM
art-in-emotion
Enthusiast

Yes a seller can and will win a case! For I won my case and the item was worth a lot of money. Always protect yourself, no less I won case and buyer sent back item which he lost, it not how i operate, but that buyer was trying to be slick and lost it all, why I was on top of it covered all bases.

5,793 Views
Message 4 of 22

Re: can a seller win a case

Re: can a seller win a case

in reply to Jan 17, 2013 7:39:55 AM
buttermilkbiskit
Enthusiast

Even if you win you still lose because of the feedback.  Ebay should make it impossible for a buyer who loses a case to leave negative feedback.


 


 

5,793 Views
Message 5 of 22

Re: can a seller win a case

Re: can a seller win a case

in reply to Jan 17, 2013 4:13:12 PM
mellapmella
Adventurer


Even if you win you still lose because of the feedback.  Ebay should make it impossible for a buyer who loses a case to leave negative feedback.


 


 


I totally agree and I'm a buyer. EBay sucks for sellers (ESS) Ebay should also allow sellers to leave FB that is factual. The only prob with this is some sellers have used FB in a retaliatory fashion.

5,793 Views
Message 6 of 22

Re: can a seller win a case

Re: can a seller win a case

in reply to Jan 18, 2013 8:17:44 PM
davidjackrabbit006
Enthusiast

I may have lost the case..Maybe I helped other sellers..I contacted PSA,and spoke to management on the phone...They could not find a record of the pic being checked and requested all of the ladies emails..They said it might not help me,but they intend to contact ebay management to state unless a person has a certificate number,Buyers may not use PSA name....I hope it helps others...Smiley Happy

5,793 Views
Message 7 of 22

Re: can a seller win a case

Re: can a seller win a case

in reply to Jan 20, 2013 9:03:13 PM
Rockstar

I am sorry this happened to you. 


 


it is possible to in a case but you have to have documentation . it will also help to try to contact Ebay trust and safety and have them look into your account and the buyer's account.


 


If possible try calling in the early hours and ask to speak to a USA rep.


 


Good luck to you and hope you can get it resolve in your favor


ღஐƸ̵̡Ӝ̵̨̄Ʒஐღ Patty ღஐƸ̵̡Ӝ̵̨̄Ʒஐღ
5,793 Views
Message 8 of 22

Re: can a seller win a case

Re: can a seller win a case

in reply to Jan 13, 2014 1:31:15 AM
jazz-albums
Adventurer

No. not normally. I won't sell anything over a couple hundred dollars on ebay because I'm afraid of getting ripped off, and ebay will support the thief "buyer".

 

I have some items that are worth a couple thousand dollars and would easily sell, but I can't risk the high chance of getting scammed, and eBay will do nothing but obstruct my attempts to correct the situation.

 

For those high end items, I either keep them, or find a brick and morter auction house that will take it (and I have to pay 20% commission to them). But I can't get scammed, so I'm happy.

5,307 Views
Message 9 of 22

Re: can a seller win a case

Re: can a seller win a case

in reply to Jan 13, 2014 12:12:56 PM
ccayne77
Pathfinder

You are so right,. You never win the case, even with a damaged package and insurance claim granted, you still get negative feedback and ebay wont remove it. It never gets removed no matter what you  do. Ebay alway sides with the buyer never the seller.

5,294 Views
Message 10 of 22

Re: can a seller win a case

Re: can a seller win a case

in reply to Jan 18, 2014 12:46:02 PM
Rockstar

Yes, it is possible to win a case and yes the feedback  if negative will be removed. The feedback policy was changed recently here is the link:

 

http://pages.ebay.com/help/policies/feedback-removal.html

 

The following types of Feedback may be removed:

 

 

  • Negative or neutral Feedback left when the seller won an eBay Buyer Protection or PayPal Purchase Protection case.


ღஐƸ̵̡Ӝ̵̨̄Ʒஐღ Patty ღஐƸ̵̡Ӝ̵̨̄Ʒஐღ
5,244 Views
Message 11 of 22

Re: can a seller win a case

Re: can a seller win a case

in reply to Jan 19, 2014 8:59:04 AM
Rockstar

all buyers have the right option to return an item for refund within the specified time limit.

 

your buyer is a little weird, but she does have this option.

 

as for doing an authentication in a week, if you watch shows like Pawn Stars,

they get autograph authentication very quickly.

granted, not in the few minutes on the show, but very quickly.

5,236 Views
Message 12 of 22

Re: can a seller win a case

Re: can a seller win a case

in reply to Apr 14, 2015 4:08:43 PM
rostock08k
Pathfinder
USA rep would be so helpful rather than speaking to someone in Philippines that's polite yet is of no help.
3,412 Views
Message 13 of 22

Re: can a seller win a case

Re: can a seller win a case

in reply to May 18, 2016 2:20:49 PM
lynhoppy
Adventurer

Yes never sell expensive things on ebay.  Thieves have a field day sending back empty packages, fake items replacement stones etc.  Ebay will stand by the buyer.  Very rare to win your case.  My friend lost $1600 dollars on jade ring a year ago on ebay overseas sale. Send back fake gold jade ring.  Even though photographs of sale item showed small dings  and scratches in his ring over 100 years old and used verses item received.  Ebays reply  ..."photos are not proof or item" buyer wins he looses  $1600 dollars gone. Ebay nightmare.  Police can do nothing ...overseas sale.  There is no "seller" support on ebay  and seller protection is just not true  and it is a place where you sell at your own risk.  You will always loose with ebay.  Now with 30 day return.  Plan on loosing more.  Just sell junk on ebay.....THE CON IS IN FOR THE FRAUDULANT BUYER AND EBAY KNOWS IT AND SEEMS TO SUPPORT IT.  GOOD LUCK ON EBAY. YOUR GOING TO NEED IT.

2,485 Views
Message 14 of 22

Re: can a seller win a case

Re: can a seller win a case

in reply to May 20, 2016 11:39:15 AM
fforce
Thrill-Seeker

the case must have been a long time ago that you won .todays e-bay its automatice that the seller loses .i have been told by e-bay to bad if the buyer rips you off..YOU LOSE e-bay goes by % so if you get ripped off and leave you just fall in that % of losers .their are 1,000 's more ready to take your place .sellers are a dime a dozen but buyers rule .

2,478 Views
Message 15 of 22

Re: can a seller win a case

Re: can a seller win a case

in reply to Nov 19, 2016 10:31:19 AM
topdownallyearround
Adventurer

I have perfect feedback and have been selling on ebay since the beginning.  I've been ripped off by ebay for hundreds of dollars by con artist and unethical buyers who are fully aware of ebays policies on always supporting the buyer.  This week - another $50 down the drain.  Insurance, tracking - nothing helps.  The buyers do not have to return the item.  Money will be fully refunded to them from your papayl account, even if it's hundreds of dollars and they have the item.  Even if you call ebay to report a con artist buyer, and have solid proof, customer service will tell you they will rule in your favor, you will then receive a notice they have ruled in buyers favor, as they always rule in favor of the buyer.  Sellers do not have a chance.  It's like a Las Vegas slot machine, sometimes you win (get an honest buyer) but most often you lose.  Do not sell expensive items you are not willing to give away for free.  There is a high chance not only you will be giving it away for free, but you will be spending your hard earned money on shipping the con artist their "free" item.  Always report the ebay rip off to both BBB and consumer affairs.

1,865 Views
Message 16 of 22

Re: can a seller win a case

Re: can a seller win a case

in reply to Jan 21, 2017 2:51:25 PM
andersencw
Adventurer

Got ripped of today 178.00 sold brand new item buyer returned used Brocken item not the original part happened to me twice no mater what you do eBay sides with the buyer just going to sell junk now no support from eBay they encourage the buyer to steal and they are their acomplis what is the matter with these people can't they see what is going on WOW 

1,553 Views
Message 17 of 22

Re: can a seller win a case

Re: can a seller win a case

in reply to Mar 29, 2017 1:26:34 PM
mummyofsuly
Rising Star
  1. Hi can you give more info how you won the case pls.
1,133 Views
Message 18 of 22

Re: can a seller win a case

Re: can a seller win a case

in reply to Apr 8, 2017 10:44:14 AM
iluvlsd_com
Enthusiast

no one ever gives up the "HOW I WON MY RETURN CASE AS A SELLER" its very frustrating 

1,053 Views
Message 19 of 22

Re: can a seller win a case

Re: can a seller win a case

in reply to Apr 15, 2017 2:58:58 PM
devicerecyclinginc
Adventurer

i won my case, by sending them an email, stating i was calling the BBB, and filing a complaint with my states Attorney Generals office, they emailed me within 10 minutes, stating they relooked over the case, and found it to be in my favor, but they have to grant the buyer a refund as well. So it was a mutual refund i guess you would call it? I sold a iphone 7 Pus for $680, the buyer said it wasnt as described, so i granted a return, to avoid bad feeedback. The seller returned the item in a different state than i sold it. i Sold it SIM unlocked, it got returned locked to a network. opened a case and lost, reappealed and lost, signed a declaration stating i recieved it in a different state, and still they said theres nothing they can do. So i messaged back and told them "i was calling the BBB and the Attorney Generals office! have a good day!" they messaged back and fixed the problem right away..it was a LONG process, but it got fixed finally! Dont give up!!

994 Views
Message 20 of 22