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Hello everyone. Guess I got a bit too angry a few days ago. I've taken my valium and am much calmer now. Pain meds are helping too. Nothing like Fibro and a lack of sales to increase anger and frustration.
So I sold a video game and sent it out last week. Later that week the buyer tells me, "I received the package ripped open with nothing in it" of course me being new to ebay I didn't pay for insurance...now she's demanding a full refund with absolutely no proof other than a picture of the ripped envelope (which she could've done herself) I have the tracking number and it says it was delivered to her house 11 days ago...do I give her a full refund? Not that I have a choice at this point. She's been hassling me for a week! I called ebay and PayPal and told them that I can't give her a full refund because I don't have the full amount she paid with (spent 15 of the 42$) so I offered to give her what I have and give the rest at a later date...but she won't accept this way of a refund saying its not her problem and wants all 42$ ASAP